Telecoms Provisioning Supervisor

1 month ago


Redhill, Surrey, United Kingdom Shorterm Group Full time
Job Description: Telecoms Provisioning Supervisor

Shorterm Group is a leading provider of airtime services, and we are currently seeking a highly skilled Telecoms Provisioning Supervisor to join our team. As a key member of our provisioning team, you will be responsible for managing the daily activities of the team, including processing internal and external requests for activations, deactivations, and changes of packages for all services.

This is an excellent opportunity for someone with strong technical skills and experience in telecoms provisioning to take their career to the next level. You will be working closely with our internal teams, as well as external suppliers and customers, to ensure seamless delivery of our services.

As Telecoms Provisioning Supervisor, your primary responsibilities will include:

Main Responsibilities
- Management of NIBS and third-party systems information relevant to provisioning orders, customer accounts, billing profiles and rates.
- To maintain the accuracy of the airtime billing database (NIBS).
- Processing internal and external requests for activations, deactivations, changes of packages for all services and ensuring any Early Termination Fees are advised.

Skills and Qualifications
- Strong technical skills in telecoms provisioning.
- Experience of managing a team.
- Excellent written and verbal communication skills.
- Ability to prioritize tasks, work under pressure, and meet tight deadlines.
- Self-motivated with a drive to learn services offered by our client.

The salary for this role is estimated to be around £50,000 - £60,000 per annum, depending on experience. Benefits include 25 days holiday and bank holidays, pension matched up to 7.5%, free onsite gym, free onsite parking, and life assurance after 6-month probation.

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