Airtime Billing Systems Analyst
4 days ago
Job Summary:
The Telecoms Provisioning Manager is responsible for overseeing the monthly billing cycle, ensuring accuracy and timeliness in billing operations.
This role involves leading the UK Airtime Billing team, managing day-to-day airtime activities, and maintaining a high standard of customer service.
The ideal candidate will have a strong background in airtime billing and provisioning, with experience in telecom billing software.
A minimum salary of £60,000 per annum is offered for this position.
Key Responsibilities:
- Manage all aspects of the monthly billing cycle, ensuring accuracy and completion of all billing activities.
- Maintain and update billing database (NIBS), oversee customer account management, and manage billing profiles and rates.
- Handle provisioning orders, activations, deactivations, and package changes, advising on any early termination fees.
Requirements:
- Proven team management experience.
- Background in airtime billing and provisioning, with experience in telecom billing software.
- Strong attention to detail and proactive problem-solving skills.
- A technical background with Acces or SQL
- Advanced Excel skills (pivot tables, charts, lookup functions) and intermediate skills in Microsoft Word.
- Ability to prioritize tasks under pressure and excellent communication skills.
- Experience in the SatCom or Cellular sector.
- Self-motivated with a drive to learn and apply knowledge of Global Services.
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