Airtime Billing Systems Analyst

4 days ago


Redhill, Surrey, United Kingdom Elvis Eckardt Recruitment Full time

Job Summary:

The Telecoms Provisioning Manager is responsible for overseeing the monthly billing cycle, ensuring accuracy and timeliness in billing operations.

This role involves leading the UK Airtime Billing team, managing day-to-day airtime activities, and maintaining a high standard of customer service.

The ideal candidate will have a strong background in airtime billing and provisioning, with experience in telecom billing software.

A minimum salary of £60,000 per annum is offered for this position.

Key Responsibilities:

  • Manage all aspects of the monthly billing cycle, ensuring accuracy and completion of all billing activities.
  • Maintain and update billing database (NIBS), oversee customer account management, and manage billing profiles and rates.
  • Handle provisioning orders, activations, deactivations, and package changes, advising on any early termination fees.

Requirements:

  • Proven team management experience.
  • Background in airtime billing and provisioning, with experience in telecom billing software.
  • Strong attention to detail and proactive problem-solving skills.
  • A technical background with Acces or SQL
  • Advanced Excel skills (pivot tables, charts, lookup functions) and intermediate skills in Microsoft Word.
  • Ability to prioritize tasks under pressure and excellent communication skills.
  • Experience in the SatCom or Cellular sector.
  • Self-motivated with a drive to learn and apply knowledge of Global Services.


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