Billing & Revenue Operations Lead

2 days ago


Redhill, Surrey, United Kingdom Elvis Eckardt Recruitment Full time

About the Job:

As the Billing & Revenue Operations Lead, you will own and oversee the monthly billing cycle for our client, including management reporting.

This role involves leading the UK Airtime Billing team, managing day-to-day airtime activities, and ensuring accurate and timely billing for customers.

Key Responsibilities:

  • Billing & Provisioning Management: Maintain and update billing database (NIBS), oversee customer account management, and manage billing profiles and rates.
  • System & Process Expertise: Act as the subject matter expert for NIBS and INSIGHT provisioning systems, resolving both internal and external billing and provisioning requests.
  • Error Management & Reporting: Generate and present analytical reports to support billing and activation insights for key stakeholders.

Requirements:

  • Proven team management experience.
  • Background in airtime billing and provisioning, with experience in telecom billing software.
  • Strong attention to detail and proactive problem-solving skills.
  • A technical background with Acces or SQL
  • Advanced Excel skills (pivot tables, charts, lookup functions) and intermediate skills in Microsoft Word.
  • Ability to prioritize tasks under pressure and excellent communication skills.

Benefits:

A generous benefits package, including a competitive salary of £62,000 per annum.

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