Customer Service Specialist

1 day ago


Chester, Cheshire, United Kingdom One Retail Full time

Are you passionate about delivering exceptional customer service and crafting high-quality beverages? We are seeking a skilled Barista to join our team at One Retail, where you will have the opportunity to develop your skills and advance your career in a dynamic and supportive environment.

About the Role

This is an exciting opportunity to work as a Barista for One Retail, one of the UK's leading retailers. As a key member of our team, you will be responsible for preparing and serving a wide range of beverages, maintaining a clean and safe working environment, and providing excellent customer service.

Key Responsibilities
  • Prepare and serve high-quality beverages to exacting standards.
  • Maintain a clean and safe working environment, including the bar area and surrounding areas.
  • Provide exceptional customer service, responding to customer queries and concerns in a professional and courteous manner.
  • Process payments accurately and efficiently, handling cash and credit card transactions.
  • Work effectively as part of a team, supporting colleagues and contributing to a positive and productive work environment.
Requirements
  • Previous experience in customer service or a similar role.
  • Excellent communication and interpersonal skills.
  • Able to work effectively under pressure, prioritizing tasks and managing multiple responsibilities.
  • Flexibility to work a variety of shifts, including weekends and holidays.
  • Able to lift and carry heavy objects, and stand for long periods.
Benefits

We offer a competitive salary of £18,000 per annum, plus opportunities for career advancement and professional development. You will also receive a comprehensive benefits package, including paid holiday time, sick leave, and access to employee discounts and perks.



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