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Customer Experience Specialist

2 months ago

Chester, Cheshire, United Kingdom Jones Lang LaSalle Incorporated Full time
Join the Future of Real Estate
Jones Lang LaSalle Incorporated is shaping the future of real estate by combining world-class services and technology for clients. As a Customer Experience Specialist, you will play a key role in helping us achieve this vision.

This position involves providing exceptional customer service to meeting attendees, ensuring they have a seamless experience. You will be responsible for greeting and assisting attendees, providing directions, and addressing any immediate needs. Additionally, you will provide technical support for virtual and hybrid meetings, including video conferencing setup, and maintain inventory of meeting supplies and equipment.

To succeed in this role, you will need:
  • 1-2 years of experience in hospitality, event coordination, or a related field.
  • Proficiency in Microsoft Office Suite, particularly Outlook for scheduling.
  • Familiarity with audiovisual equipment and video conferencing platforms.
  • Customer service-oriented with a professional demeanor.

The estimated salary for this position is $65,000 - $85,000 per year, depending on location and experience. We offer a comprehensive benefits package, including:
  • Comprehensive Medical, Dental & Vision Care.
  • Paid parental leave at 100% of salary.
  • Paid Time Off and Company Holidays.

We are committed to supporting the personal well-being and growth of our employees.