Customer Service Specialist

4 days ago


Chester, Cheshire, United Kingdom NEXT Full time
Job Description

We are seeking a Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service, resolving customer complaints and ensuring that our customers have an outstanding shopping experience.

Key Accountabilities
  • Provide excellent customer service by being proactive, responsive and professional
  • Resolve customer complaints promptly and fairly
  • Maintain accurate records of customer interactions

The estimated salary range for this role is £22,000 - £25,000 per annum.

Benefits Package
  • Comprehensive training and development programme
  • Ongoing coaching and feedback
  • Opportunities for career advancement
  • Flexible working hours


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