Customer Experience Leader

3 weeks ago


Harlow, Essex, United Kingdom Currys Full time
About the role

As a Sales Manager at Currys, you will be responsible for leading a high-performing team and inspiring them to deliver exceptional customer experiences, driving sales and profit objectives, and nurturing a culture of growth and development.

Key responsibilities:

  • Coaching colleagues to inspire customers to buy the best products to suit their needs.
  • Leading a highly engaged team, understanding their strengths and development opportunities, and supporting personal development plans.
  • Driving sales and profit objectives while putting the customer first.
  • Celebrating new product launches and sharing ideas on how to bring technology to life for customers.

Requirements:

  • Management experience in a similar sized, sales-driven business.
  • Proven coaching skills, a hands-on management style, and a passion for building team confidence and helping people grow their careers.
  • A track record of identifying commercial opportunities within your department or store to maximise sales.
  • Confidence in leading a team, approachable, and friendly to colleagues and customers.
  • Keen to learn about the latest technology.

What we offer:

  • Performance-related bonus.
  • Product discounts on the latest tech.
  • A range of wellbeing initiatives.

About us:

At Currys, we're united by one passion: to help everyone enjoy amazing technology. Join our Retail team and we'll be with you every step of the way, helping you progress your career the way you want. Build connections, develop your managerial skills, and discover new opportunities to push you even further.



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