Sales and Customer Experience Specialist
2 months ago
We are seeking a highly skilled and customer-focused Sales and Customer Experience Specialist to join our team in Harlow, United Kingdom. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.
Responsibilities:
- Provide exceptional customer service, responding to customer inquiries and resolving issues efficiently.
- Offer product knowledge and advice to customers, ensuring they find the perfect solution.
- Operate the cash register and handle transactions efficiently, with a focus on accuracy and attention to detail.
- Maintain the store's visual presentation and stock levels, ensuring a seamless shopping experience.
- Assist with stock replenishment and inventory checks, ensuring accurate stock levels.
- Ensure a clean and tidy store environment, adhering to company standards.
- Meet or exceed sales targets set by the store management, driving business growth.
Requirements:
- Previous experience in retail or customer service is highly desirable.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- Ability to work in a fast-paced environment, with a flexible and adaptable attitude.
- Friendly, approachable, and customer-oriented attitude, with a passion for delivering exceptional customer service.
- Flexibility to work weekends, evenings, and holidays, with a willingness to go above and beyond.
- Basic IT skills for till and stock management systems, with a willingness to learn and develop.
Benefits:
- Competitive hourly wage and sales incentives, with opportunities for growth and development.
- Employee discounts on store products, with a range of benefits and perks.
- Training and development opportunities, with a focus on personal and professional growth.
- Friendly and supportive team environment, with a collaborative and inclusive culture.
- Flexible working hours, with a focus on work-life balance.
If you are passionate about retail and customer service, and are looking for a challenging and rewarding role, we encourage you to apply.
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