Customer Service Associate
4 weeks ago
Farmfoods is seeking a reliable and friendly Retail Assistant to join our team in Shiremoor, Tyne and Wear. As a key member of our shop team, you will play a vital role in providing exceptional customer service and contributing to the overall success of our store.
About the Role
We offer a permanent part-time position working a variety of shifts, with a minimum of 16 hours worked over 4 days from 7 each week, including weekends. Your duties will include:
- Providing a warm welcome to customers, ensuring they feel valued and supported.
- Assisting customers in finding the items they need, offering helpful guidance and recommendations.
- Delivering fast and friendly service at the tills, ensuring a smooth checkout experience.
- Handling stock with care, managing deliveries and maintaining a well-organized store environment.
- Working collaboratively with your team to maintain a safe, clean, and tidy store.
Requirements
To be successful in this role, you will need:
- A positive attitude, being proactive and enthusiastic in your work.
- The ability to enjoy a busy and dynamic work environment, adapting to changing priorities and tasks.
- Reliability, as you will be an important part of a small team, and your colleagues and customers will depend on you to do your best on each shift.
- A bit of flexibility when it comes to your shifts, as we may need you to work slightly different hours to cover for other team members.
What We Offer
In addition to a competitive salary, you will also benefit from:
- A range of training and development opportunities to help you grow and progress in your career.
- A smart uniform and a supportive team environment.
- A comprehensive benefits package, including 6 weeks holiday each year and free life assurance.
- A staff discount of 15% to use in any of our 300+ shops.
Salary
Your salary will depend on your age:
- Ages 16-20: £9.40 per hour
- Ages 21+: £11.54 per hour
Location
This role is based in Shiremoor, Tyne and Wear.
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