Guest Experience Ambassador
6 days ago
As a Guest Experience Ambassador at HC Facility Management Limited, you will play a vital role in ensuring the highest standards of customer satisfaction in hotels nationwide.
We are seeking an individual with excellent communication skills, a strong work ethic, and the ability to work independently as part of a team. If you are passionate about delivering exceptional service and have a keen eye for detail, we encourage you to apply for this exciting opportunity.
Job Summary:
- Provide professional and respectful service to guests, responding promptly to their requests and concerns
- Clean and maintain guest rooms to established standards, ensuring a high level of customer satisfaction
Requirements:
- 1-2 years of experience in customer-facing roles or housekeeping
- Demonstrated ability to work effectively in a fast-paced environment
- Excellent communication and interpersonal skills
What We Offer:
- A competitive salary of approximately £22,000 per annum, depending on experience
- A comprehensive benefits package, including up to 28 days paid holidays and a workplace pension
- Opportunities for career progression and professional development within HC Facility Management Limited
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