Community Engagement Officer

5 days ago


Chester, Cheshire, United Kingdom Cheshire West and Chester Council Full time

**Job Summary**

Cheshire West and Chester Council is seeking a highly motivated and customer-focused individual to join our Libraries Team as a Specialist Customer Services Representative.

**Key Responsibilities:**

  • Assist customers with queries and provide support with library services
  • Operate library management systems and process library stock
  • Develop and deliver activities to promote reading and library use among adults and children
  • Build positive relationships with customers and provide excellent customer service

**Requirements:**

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Knowledge of library services and procedures
  • Ability to work independently and as part of a team

**What We Offer:**

  • A dynamic and innovative work environment
  • Opportunities for professional development and growth
  • A competitive salary and benefits package
  • A chance to make a positive impact on our community

**About Us:**

Cheshire West and Chester Council is a local authority committed to delivering high-quality services to our residents. We value diversity and inclusion and are an equal opportunities employer.



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