Head of Customer Contact

Head of Customer Contact - Repairs LeadAt Accent, we strive to provide exceptional customer service in the repairs sector. We're seeking a skilled professional to lead our repairs customer service team in Peterborough, ensuring a best-in-class experience for our customers.We're looking for a Head of Customer Contact - Repairs Lead to oversee the efficient...

Head of Customer Contact - Repairs LeaderWe are seeking a highly skilled and experienced Head of Customer Contact - Repairs Leader to join our team at Accent Group. As a key member of our leadership team, you will be responsible for leading our Repairs customer service team in Peterborough, ensuring that our customers receive a best-in-class repairs...

Job Purpose: As the Head of Customer Contact - Repairs, you'll be responsible for the efficient and effective running of the contact centre and linked communication channels ensuring KPIs are achieved, and excellent levels of customer service are delivered. Regularly reviewing performance and service delivery, you'll ensure the service remains fit for...

Job PurposeAdecco's specialist Property Services Division is proud to partner with a National Housing Association to recruit a permanent Head of Repairs Contact Centre to be based from their offices in Peterborough.As the Head of Customer Contact - Repairs, you'll be responsible for the efficient and effective running of the contact centre and linked...

Adecco's specialist Property Services Division is proud to partner with a National Housing Association to recruit a permanent Head of Repairs Contact Centre. This role will be based in Peterborough and is responsible for the efficient and effective running of the contact centre and linked communication channels, ensuring KPIs are achieved and excellent...

Job DescriptionAt Diligenta, a subsidiary of Tata Consultancy Services, we are seeking a highly skilled and experienced professional to fill the role of Head of Procurement. This is a brand new position that will play a critical role in ensuring that all commercial aspects are managed effectively, both in terms of suppliers delivering value-for-money...

Contact Centre Team Leader**Job Summary:**We are seeking a highly motivated and experienced Contact Centre Team Leader to join our team at Diligenta. As a Team Leader, you will be responsible for leading, managing, and developing a team of Customer Service Representatives to deliver exceptional service and achieve key operational objectives.**Key...

About the RoleWe are seeking a seasoned Procurement Expert to lead our procurement function and drive strategic sourcing initiatives. As Head of Procurement, you will be responsible for managing and optimizing the procurement process, developing strategic sourcing plans, negotiating contracts, and managing supplier relationships.Key ResponsibilitiesDevelop...

About the role We are seeking a skilled and experienced Chef to join our team at Tesco. As a Cafe Head Chef, you will be responsible for overseeing the daily operations of our kitchen, including food preparation, storage, and presentation. Your primary focus will be on delivering high-quality food to our customers while maintaining excellent standards and...

Castlefield Recruitment is seeking a Customer Service Director to lead the Repairs and Maintenance service for a national housing association. This is a permanent role, paying £62,843 per annum, and is based from their office in Peterborough.The Role:Ensure that repairs are accurately recorded on the system and appropriate SOR codes are assigned to jobs to...

Job DescriptionJob Title: Head of Field Installations and MaintenanceReports to: Chief Delivery OfficerLocation: HybridFull TimeThe LightSpeed ExperienceRewarding experience. Meaningful outcomes. Making a difference in people's lives. That's what motivates us. Embrace diversity. Celebrate inclusion. Champion ideas. From across the table to around the UK,...

**Job Description:**We are seeking a Head of Claims Resolution to join our team at Activate Group Limited. The successful candidate will lead a team responsible for resolving claims and providing an optimal customer experience.The role involves analyzing performance data to predict and manage performance, collaborating with group functions to deliver...

Job OverviewWe are seeking a commercially savvy individual to join our team as Head of Property. As a key member of our leadership team, you will play a crucial role in driving the growth and development of our retail portfolio.About the RoleAs Head of Property, you will be responsible for identifying and acquiring new locations to support our expansion...

Adecco UK LTD is seeking a highly skilled and experienced professional to fill the role of Director of Customer Experience. This position will be responsible for leading the efficient and effective running of the contact centre and linked communication channels, ensuring KPIs are achieved and excellent levels of customer service are delivered.The ideal...

About the RoleWe are seeking a Seasonal Customer Service Representative to join our team at the Peterborough Landfill. In this role, you will be responsible for providing exceptional customer service, assisting customers with waste disposal, and maintaining a safe and clean working environment.The successful candidate will have strong communication skills,...

Job Title: Head of Sales and Business DevelopmentAbout the Role:The Head of Sales and Business Development will be responsible for leading the sales and business development efforts of Chart Industries' rotating equipment products, including steam turbines. This role will focus on driving sales growth, identifying new business opportunities, and developing...

About the RoleWe are seeking a skilled Customer Service Representative to join our dynamic Contact Centre team at Activate Group Limited. As a key member of our team, you will be responsible for handling a high volume of customer calls, providing exceptional service, and resolving issues in a timely and professional manner.Key ResponsibilitiesRespond to...

About the RoleWe are seeking a skilled Customer Service Representative to join our 24/7 Contact Centre team at Activate Group Limited. As a key member of our team, you will be the first point of contact for our customers, handling a high volume of calls daily in a dynamic and fast-paced environment.Key ResponsibilitiesReceiving and responding to customer...

About the RoleThe Head of Sales and Business Development will be responsible for driving the sales strategy and growth of the Howden Turbo steam turbine business. This will involve developing and implementing sales plans to achieve targets and expand the company's presence in existing and new markets.The ideal candidate will have a strong background in sales...

Job OverviewWe are dedicated to delivering exceptional housing services at Service Care Solutions - Housing. As the Head of Customer Contact - Repairs, you will lead our Repairs Contact Centre in ensuring customers receive an outstanding repairs experience. You will manage a multi-channel contact centre, focusing on operational excellence, customer...