Current jobs related to Director of Customer Experience - Peterborough, Peterborough - Adecco UK LTD
-
Director of User Experience
4 days ago
Peterborough, Peterborough, United Kingdom Crossover Full timeUnlocking Talent WorldwideCrossover empowers professionals globally by providing high-paying job opportunities regardless of location. As a UX Design Director, you'll be part of this groundbreaking movement.Job RequirementsDemonstrate a strong background in UX design principles and methodologies.Lead a design team to create user-centric solutions.Maintain a...
-
Customer Experience Lead
5 days ago
Peterborough, Peterborough, United Kingdom ACTIVATE GROUP LIMITED Full time**Role Overview:**This is an exciting opportunity to join our team as a Customer Experience Lead at Activate Group Limited. As a key member of our leadership team, you will be responsible for building and retaining customers, while ensuring optimal customer experience and delivery against performance metrics.You will work closely with our group functions to...
-
Customer Experience Specialist
2 months ago
Peterborough, Peterborough, United Kingdom beBee Professionals Full time £20,000 - £30,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Peterborough, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
-
Customer Experience Advisor
2 months ago
Peterborough, Peterborough, United Kingdom beBee Professionals Full time £20,000 - £30,000Customer Service AdvisorWe are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Peterborough, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a...
-
Customer Experience Manager
4 weeks ago
Peterborough, Peterborough, United Kingdom ENGINEERINGUK Full timeAbout the RoleWe are seeking an experienced leader to join our team as a Customer Experience Manager in our Peterborough office. As a key member of our Service Delivery Team, you will be responsible for leading a diverse and engaged team to deliver exceptional customer experiences.Key ResponsibilitiesLead a team of customer-focused professionals to deliver...
-
Customer Experience Specialist
2 months ago
Peterborough, Peterborough, United Kingdom beBee Professionals Full time £20,000 - £30,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Peterborough, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely...
-
Customer Experience Lead
4 days ago
Peterborough, Peterborough, United Kingdom Activate Group Limited Full timeAbout the RoleWe are seeking a seasoned Customer Experience Lead to join our dynamic team at Activate Group Limited.This is an exciting opportunity for a motivated and customer-focused professional to drive excellence in customer service and support.Key Responsibilities:Lead Customer Service Team: Provide guidance, coaching, and support to ensure exceptional...
-
Customer Experience Specialist
4 days ago
Peterborough, Peterborough, United Kingdom Next Full timeAbout the Role:We are seeking a skilled Customer Experience Specialist to join our team at Next. As a Sales Team Member, you will be responsible for delivering exceptional customer service and exceeding sales targets.Job Description:The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and...
-
Customer Experience Coordinator
2 weeks ago
Peterborough, Peterborough, United Kingdom Helping Hands Full timeAbout the RoleWe are seeking a highly motivated Customer Experience Coordinator to join our team in Peterborough.This is an excellent opportunity for someone looking for the next step in their career, who has experience in customer care and wants to take on new challenges.
-
Customer Experience Ambassador
1 week ago
Peterborough, Peterborough, United Kingdom Wells & Co Full timeWelcome to the Wells & Co team! We're excited to offer a rewarding role as a Customer Experience Ambassador at our Peterborough location.Company OverviewWe're a welcoming and vibrant pub, serving up delicious food and drink in the heart of Peterborough. Our menu features light crispy artisan pizzas cooked to perfection in our wood-fired oven, alongside...
-
Customer Experience Ambassador
3 days ago
Peterborough, Peterborough, United Kingdom Bubble CiTea Full timeCafe Team Member - Enthusiastic & Flexible**Job Summary:**We are seeking a part-time cafe team member who is enthusiastic and flexible to join our team in Peterborough. The ideal candidate will have a positive attitude, excellent communication skills, and the ability to work effectively in a team environment.**Key Responsibilities:**• Provide exceptional...
-
Customer Service Director
4 weeks ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full timeJob SummaryGlobal Technology Solutions Ltd is seeking a highly motivated and experienced Customer Service Director to lead our IT Support team. As a key member of our organization, you will be responsible for providing leadership, guidance, and support to a team of service desk analysts.Key ResponsibilitiesDevelop and coach team members to improve...
-
Customer Experience Manager for CRM
1 week ago
Peterborough, Peterborough, United Kingdom CITB Full timeCITB Overview CITB has a clear purpose to support the construction industry to have a skilled, competent and inclusive workforce, now and in the future. Customers are at the heart of everything we do, and our culture of collaboration and empowerment means we work across the industry, and with partners, to deliver positive outcomes, with impact, that...
-
Retail Experience Coordinator
3 days ago
Peterborough, Peterborough, United Kingdom LCBO (Liquor Control Board of Ontario) Full timeWe're seeking a highly motivated Retail Experience Coordinator to join our team at the LCBO in Ontario. As a Customer Service Representative, you'll be responsible for delivering exceptional customer experiences and working collaboratively with colleagues to achieve sales goals.Key Responsibilities:Provide outstanding customer service using our POS/Cash...
-
Insurance Operations Director
7 days ago
Peterborough, Peterborough, United Kingdom Activate Group Limited Full timeWe are seeking an experienced Insurance Operations Director to join our team at Activate Group Limited.This role offers a competitive salary of £60,000 - £80,000 per annum, depending on experience, plus a range of benefits including 33 days holiday, personal health cash plan, and life assurance.About the RoleAs an Insurance Operations Director, you will be...
-
Purchasing Director
4 days ago
Peterborough, Peterborough, United Kingdom Potter & Moore Full timeJob Title: Purchasing DirectorAbout UsPotter + Moore Innovations Ltd is a UK-based company specializing in the design, manufacture, and distribution of personal care and beauty products. Our commitment to innovation, quality, and customer satisfaction drives our success.About the RoleWe are looking for an experienced Purchasing Director to lead our...
-
Store Operations Director
2 days ago
Peterborough, Peterborough, United Kingdom Asda Stores Ltd Full timeStore Operations DirectorThe Store Operations Director role at Asda Stores Ltd is ideal for an experienced retail professional looking to take their career to the next level. As a member of the leadership team, you will oversee store operations, ensuring seamless execution of business plans and strategies. Your expertise will help drive sales growth, improve...
-
Store Operations Director
4 weeks ago
Peterborough, Peterborough, United Kingdom GCS Associates Full time**Job Title:** Store Operations DirectorAt GCS Associates, we are seeking an experienced and skilled Store Operations Director to lead our team in the Builders Merchants sector. The successful candidate will have a proven track record of managing construction supplies and building products distribution.Develop and implement operational strategies to improve...
-
Senior Creative Director
3 days ago
Peterborough, Peterborough, United Kingdom Compare the Market Full timeJob Title: Senior Creative DirectorWe are seeking a highly skilled and experienced Senior Creative Director to lead our team of designers at Compare the Market. This is a fantastic opportunity for a talented creative professional to originate innovative ideas, oversee creative direction, and manage a team of designers to deliver high-quality work across...
-
Peterborough, Peterborough, United Kingdom TK Maxx Full timeAbout UsAt TK Maxx, we're all about putting our customers first. As the world's leading off-price retailer of clothing and homeware worldwide, we aim to provide a positive and memorable experience for all.Job OverviewWe're currently recruiting Loss Prevention Officers to work part-time between Sunday and Saturday. In this role, you'll be supporting a...
Director of Customer Experience
1 month ago
Adecco UK LTD is seeking a highly skilled and experienced professional to fill the role of Director of Customer Experience. This position will be responsible for leading the efficient and effective running of the contact centre and linked communication channels, ensuring KPIs are achieved and excellent levels of customer service are delivered.
The ideal candidate will have extensive contact centre management experience, ideally in a multi-channel environment, and a proven track record of managing a responsive repairs service. They will also have experience of managing a large team and multi-disciplinary networks, as well as financial and budget awareness.
The successful candidate will be responsible for embedding a culture of continuous improvement, ensuring that any cases of customer dissatisfaction are dealt with at the earliest opportunity and complaint escalations are kept to a minimum. They will also work closely with other teams within the Customer Relations Team to ensure high levels of service are consistently delivered to customers.
The role offers a competitive salary of £62,843 per annum, including a car allowance, and a range of benefits including 35 hour working weeks, 28 days paid holiday per year, and a choice of pension schemes.
