Customer Experience Specialist
2 months ago
We are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Peterborough, United Kingdom.
Key Responsibilities:- Handle customer inquiries and resolve issues in a timely and professional manner.
- Provide accurate and up-to-date information about our products and services.
- Work closely with other departments to ensure customer satisfaction and resolve complex issues.
- Process customer orders and manage account information with attention to detail.
- Keep records of customer interactions and follow-up tasks to ensure seamless customer experience.
- Previous experience in a customer service role is highly desirable.
- Excellent communication and problem-solving skills to handle high-volume queries.
- Ability to work independently and as part of a team to achieve customer satisfaction.
- Proficiency in Microsoft Office and CRM systems to manage customer data and interactions.
- Flexible working hours, including weekends, to accommodate customer needs.
- Competitive salary with performance-based incentives to recognize exceptional service.
- Pension scheme and healthcare benefits to support overall well-being.
- Training and development opportunities to enhance customer service skills and career progression.
- Supportive work environment with clear expectations and goals to ensure customer satisfaction.
If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.
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Customer Experience Specialist
5 days ago
Peterborough, Peterborough, United Kingdom Next Full timeAbout the Role:We are seeking a skilled Customer Experience Specialist to join our team at Next. As a Sales Team Member, you will be responsible for delivering exceptional customer service and exceeding sales targets.Job Description:The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and...
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Customer Experience Specialist
2 months ago
Peterborough, Peterborough, United Kingdom beBee Professionals Full time £20,000 - £30,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Peterborough, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely...
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Customer Experience Manager for CRM
1 week ago
Peterborough, Peterborough, United Kingdom CITB Full timeCITB Overview CITB has a clear purpose to support the construction industry to have a skilled, competent and inclusive workforce, now and in the future. Customers are at the heart of everything we do, and our culture of collaboration and empowerment means we work across the industry, and with partners, to deliver positive outcomes, with impact, that...
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Customer Experience Lead
6 days ago
Peterborough, Peterborough, United Kingdom ACTIVATE GROUP LIMITED Full time**Role Overview:**This is an exciting opportunity to join our team as a Customer Experience Lead at Activate Group Limited. As a key member of our leadership team, you will be responsible for building and retaining customers, while ensuring optimal customer experience and delivery against performance metrics.You will work closely with our group functions to...
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Customer Experience Advisor
2 months ago
Peterborough, Peterborough, United Kingdom beBee Professionals Full time £20,000 - £30,000Customer Service AdvisorWe are seeking a highly skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Peterborough, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a...
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Customer Experience Manager
4 weeks ago
Peterborough, Peterborough, United Kingdom ENGINEERINGUK Full timeAbout the RoleWe are seeking an experienced leader to join our team as a Customer Experience Manager in our Peterborough office. As a key member of our Service Delivery Team, you will be responsible for leading a diverse and engaged team to deliver exceptional customer experiences.Key ResponsibilitiesLead a team of customer-focused professionals to deliver...
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Specialist Cleaning Operative
3 weeks ago
Peterborough, Peterborough, United Kingdom Nationwide Specialist Services Full timep>Join Nationwide Specialist Services as a Specialist Cleaning Operative and contribute to maintaining high standards of corporate and retail environments.As a key member of our team, you will be responsible for delivering specialist cleaning services to our clients. This includes the operation of MEWPs, cradle works, and high-level window cleaning.Key...
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Customer Experience Lead
5 days ago
Peterborough, Peterborough, United Kingdom Activate Group Limited Full timeAbout the RoleWe are seeking a seasoned Customer Experience Lead to join our dynamic team at Activate Group Limited.This is an exciting opportunity for a motivated and customer-focused professional to drive excellence in customer service and support.Key Responsibilities:Lead Customer Service Team: Provide guidance, coaching, and support to ensure exceptional...
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Specialist Cleaning Operative
1 month ago
Peterborough, Peterborough, United Kingdom Nationwide Specialist Services Full timeJob Title: Specialist Cleaning OperativeJoin Nationwide Specialist Services as a Specialist Cleaning Operative and contribute to delivering exceptional cleaning services to our clients.About the Role:We are seeking a highly motivated and detail-oriented individual to join our team as a Specialist Cleaning Operative. As a key member of our cleaning team, you...
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Food Experience Specialist
1 week ago
Peterborough, Peterborough, United Kingdom Compass UK & Ireland Full timeWe're currently recruiting an ambitious professional to help us create exceptional food experiences for our clients on a part-time basis. As a Food Experience Specialist, you will be responsible for preparing and serving the kind of food that truly brightens our clients' and customers' days, all within the market-leading food service company in the UK.You'll...
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Customer Experience Coordinator
2 weeks ago
Peterborough, Peterborough, United Kingdom Helping Hands Full timeAbout the RoleWe are seeking a highly motivated Customer Experience Coordinator to join our team in Peterborough.This is an excellent opportunity for someone looking for the next step in their career, who has experience in customer care and wants to take on new challenges.
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Customer Experience Ambassador
1 week ago
Peterborough, Peterborough, United Kingdom Wells & Co Full timeWelcome to the Wells & Co team! We're excited to offer a rewarding role as a Customer Experience Ambassador at our Peterborough location.Company OverviewWe're a welcoming and vibrant pub, serving up delicious food and drink in the heart of Peterborough. Our menu features light crispy artisan pizzas cooked to perfection in our wood-fired oven, alongside...
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Customer Experience Ambassador
3 days ago
Peterborough, Peterborough, United Kingdom Bubble CiTea Full timeCafe Team Member - Enthusiastic & Flexible**Job Summary:**We are seeking a part-time cafe team member who is enthusiastic and flexible to join our team in Peterborough. The ideal candidate will have a positive attitude, excellent communication skills, and the ability to work effectively in a team environment.**Key Responsibilities:**• Provide exceptional...
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Customer Service Specialist
1 month ago
Peterborough, Peterborough, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Customer Service Specialist to join our retail team in Peterborough, United Kingdom. As a Customer Service Specialist, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register and handle...
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Peterborough, Peterborough, United Kingdom TK Maxx Full timeAbout UsAt TK Maxx, we're all about putting our customers first. As the world's leading off-price retailer of clothing and homeware worldwide, we aim to provide a positive and memorable experience for all.Job OverviewWe're currently recruiting Loss Prevention Officers to work part-time between Sunday and Saturday. In this role, you'll be supporting a...
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Customer Success Specialist
1 week ago
Peterborough, Peterborough, United Kingdom Activate Group Limited Full timeRole OverviewWe are seeking a highly skilled Customer Success Specialist to join our team at Activate Group Limited. As a key member of our customer-facing team, you will play a critical role in ensuring the delivery of exceptional customer service and driving business growth through strategic partnerships.About the RoleThe successful candidate will act as...
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Professional Customer Support Specialist
1 month ago
Peterborough, Peterborough, United Kingdom beBee Professionals Full time £20,000 - £30,000At beBee Professionals, we are looking for a Professional Customer Support Specialist to deliver exceptional customer experiences in Peterborough, UK. As a key member of our team, you will provide timely and effective support to our customers.Key Responsibilities:Respond to customer inquiries in a timely and professional manner.Provide accurate and...
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Executive Chef
4 weeks ago
Peterborough, Peterborough, United Kingdom Compass UK & Ireland Full timeJob Title: Executive Chef - Food Experience SpecialistCompass UK & Ireland is seeking a talented Part-time Chef to join our team. As an Executive Chef, you will be responsible for creating exceptional food experiences for our clients on a part-time basis, contracted to 15 hours per week.Key Responsibilities:Preparing and serving high-quality food that truly...
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Customer Service Coordinator
4 weeks ago
Peterborough, Peterborough, United Kingdom Helping Hands Full timeCare Delivery SpecialistAs a Care Delivery Specialist at Helping Hands, you will play a vital role in ensuring the delivery of a high-quality care service to our customers. Your responsibilities will include managing and monitoring the deployment and management of our Live-In Carers, providing exceptional and consistent service to our customers, and...
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Digital Transformation Lead
2 weeks ago
Peterborough, Peterborough, United Kingdom Voyage Care Ltd Full timeAbout Voyage Care LtdWe are a leading provider of digital care solutions, dedicated to delivering exceptional customer experiences. Our team is passionate about driving digital transformation and making a positive impact on people's lives.Salary: £55,000 per annumThis role offers a unique opportunity to join our dynamic team as an Implementation Service...