Customer Experience Director

2 days ago


Brighton, Brighton and Hove, United Kingdom Rank Group Full time

Rank Group is committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services.

We're seeking a Casino Manager to join our team in Brighton, UK. This is an exciting opportunity to lead a team of professionals in delivering an exceptional customer experience.

About the Role:

  • Responsible for leading a team of multi-skilled employees
  • Deliver an excellent product and customer experience
  • Champion and role model our values
  • Maximize performance in all areas of the casino

Key Requirements:

  • Previous casino gaming experience
  • PML license holder
  • Strong leadership skills
  • Ability to coach and mentor a team

What We Offer:

  • Competitive salary: £50,000 - £70,000 per annum
  • Relocation assistance (for exceptional candidates)
  • Induction program for success
  • Opportunities for learning and growth


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