Customer Experience Officer

2 days ago


Brighton, Brighton and Hove, United Kingdom Chartwells Full time
About the JobAs a Customer Experience Officer at Chartwells, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our facilities. This is a full-time role, contracted to 40 hours per week.Your Key Responsibilities
  • Maintain a high standard of customer care and cleanliness
  • Provide support to housekeeping, restaurant, and banqueting staff
  • Handle reception duties, such as booking theatre tickets or making restaurant reservations
  • Respond to customer requests and provide excellent customer service
Requirements
  • Adaptable and able to work effectively in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to take initiative and work under pressure
  • Exceptional timekeeping and reliability
What We OfferChartwells offers a competitive salary of £24,000-£28,000 per year, depending on experience. You will also have access to great perks, training opportunities, and the chance to progress your career.

  • Brighton, Brighton and Hove, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Brighton, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...


  • Brighton, Brighton and Hove, United Kingdom Octopus Energy Full time

    Solar Panel and Air Source Heat Pump Installation Expert">We're seeking an experienced professional to join our customer support team, focusing on delivering exceptional service to our customers. As a key member of our team, you'll be responsible for supporting customers post-sale, generating handover documents, booking installations, and more.">About the...


  • Brighton, Brighton and Hove, United Kingdom Octopus Energy Full time

    About Octopus EnergyWe're on a mission to drive the global renewable energy revolution, and we're looking for experienced experts who share our vision. Our company is spearheading the transition to greener, cheaper energy through the installation of in-home technologies.As the face of the whole company, our diverse field force delivers outrageous customer...


  • Brighton, Brighton and Hove, United Kingdom Entain Group Full time

    About Us">We are part of the Entain Group, a leading global sports betting and gaming company. Our mission is to provide exceptional customer experiences across our brands.">Job Description">We are currently looking for a skilled Betting Cashier to join our team. As a Betting Cashier, you will play a vital role in delivering top-notch customer service and...


  • Brighton, Brighton and Hove, United Kingdom Bighornlaw Full time

    About the JobWe are looking for a Director of Technology and Customer Experience to lead our Brighton, MI location. The successful candidate will have a proven track record of success in a managerial role and possess strong leadership skills.Responsibilities:Lead a high-performing team to deliver exceptional customer experiences.Develop and implement...


  • Brighton, Brighton and Hove, United Kingdom Cineworld Cinemas Ltd Full time

    Customer Experience SupervisorCineworld Cinemas Ltd is seeking a dedicated Customer Experience Supervisor to join our team. In this role, you will be responsible for ensuring that every customer has an exceptional experience in our cinemas. You will work closely with our front-of-house staff to provide outstanding customer service, handling customer...


  • Brighton, Brighton and Hove, United Kingdom The GelBottle Inc. Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Experience Advocate to join our team at The GelBottle Inc. in Brighton. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through various communication channels.Key Responsibilities:Respond to customer inquiries in a timely...


  • Brighton, Brighton and Hove, United Kingdom CITRUS CONNECT LTD Full time

    Become a Customer Experience Specialist with CITRUS CONNECT LTD and Make a Real Difference in People's LivesWe're looking for a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a Customer Experience Specialist, you'll play a vital role in delivering exceptional customer experiences and driving business...


  • Brighton, Brighton and Hove, United Kingdom Cineworld Cinemas Ltd Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Experience Ambassador at Cineworld Cinemas Ltd. This is an exciting opportunity to work in a fast-paced environment, delivering exceptional customer experiences and ensuring a superior standard of service.Key ResponsibilitiesProvide outstanding customer...


  • Brighton, Brighton and Hove, United Kingdom Talent Hub Resourcing Solutions Ltd Full time

    Job Title: Customer Experience ManagerDescription:Talent Hub Resourcing Solutions Ltd is seeking a skilled Customer Experience Manager to join their team. As a key member of the company, you will be responsible for delivering customer communications programs and developing automated trigger email campaigns. This role requires someone with experience in CRM...


  • Brighton, Brighton and Hove, United Kingdom H&M Group Full time

    Job DescriptionWe are seeking a highly motivated Customer Experience Representative to join our team at H&M Group in Brighton. As a Sales Advisor, you will play a vital role in creating an exceptional shopping experience for our customers.About the RoleThis is a permanent part-time position offering 16 & 20 hours per week. The ideal candidate will be...


  • Brighton, Brighton and Hove, United Kingdom AMEX Full time

    OverviewAmerican Express is a global leader in customer service, committed to delivering exceptional experiences for our customers.


  • Brighton, Brighton and Hove, United Kingdom Cineworld Cinemas Ltd Full time

    About the RoleWe are looking for a talented Customer Experience Professional to become a part of our team at Cineworld Cinemas Ltd. As a Barista, you will play a critical role in delivering exceptional customer experiences, driving sales growth, and contributing to a positive brand image.The estimated annual salary for this position is $50,000-$70,000 based...


  • Brighton, Brighton and Hove, United Kingdom The Nursery School Company Ltd Full time

    The Nursery School Company Ltd is committed to delivering exceptional customer experiences across all aspects of its operations. To achieve this goal, we seek an experienced and highly skilled professional to manage our Admissions process.The successful candidate will possess excellent customer service skills, be able to communicate effectively with parents...


  • Brighton, Brighton and Hove, United Kingdom Toolstation Full time

    About UsAt Toolstation, we're one of Britain's fastest growing multi-channel retailers of tools, accessories and building supplies. We pride ourselves on delivering a lot more than just tools to our customers.Job SummaryWe're currently seeking a Customer Experience Specialist to join our team in Brighton. As a Customer Experience Specialist, you'll be the...


  • Brighton, Brighton and Hove, United Kingdom Screwfix Direct Ltd Full time

    Screwfix Direct Ltd is a leading retailer in the UK, offering a competitive salary of £18,500 - £20,000 per annum to its successful candidates.Job OverviewAs a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring that every customer leaves the store feeling valued and satisfied.Main duties include...


  • Brighton, Brighton and Hove, United Kingdom DFS Furniture PLC Full time

    Salary: £18,000 per annumJob DescriptionYou will be the face of our store, warmly greeting customers and guiding them through their buying journey to find the perfect furniture for their homes.Your attention to detail will ensure that our showroom remains visually appealing, with products beautifully displayed to provide a consistent experience for our...


  • Brighton, Brighton and Hove, United Kingdom Tillo Inc Full time

    Join Our TeamWe are a dynamic company committed to delivering exceptional customer experiences. As a CUSTOMER EXPERIENCE MANAGER, you will play a vital role in enhancing our service delivery and building lasting relationships with our clients.Your Key ResponsibilitiesTo deliver first-class customer service, guaranteeing a seamless journey for our clients at...


  • Brighton, Brighton and Hove, United Kingdom German Doner Kebab Full time

    Customer Focused Role in Fast-Casual DiningWe are seeking a skilled Front of House Team Member to join our fast-paced team in Brighton, East Sussex.GDK's focus on delivering exceptional customer experiences has driven our success in the Casual Dining sector.This role demands a high level of energy, enthusiasm, and a passion for delivering outstanding guest...


  • Brighton, Brighton and Hove, United Kingdom LegalAndGeneral Full time

    Our Story:With a rich history and a passion for innovation, Legal & General is a force for good in the financial services industry. We aim to deliver exceptional customer experiences, drive business growth, and make a positive impact on society.