Product Owner

4 weeks ago

Burgess Hill, West Sussex, United Kingdom AMEX Full time

Lead the Way with American Express

We're looking for a motivated and passionate individual to join our team as a Product Owner - Manager. As a key member of our Global Merchant & Network Services group, you'll be responsible for leading the prioritization and delivery of critical network capabilities.

About the Role

As a Product Owner - Manager, you'll partner with business stakeholders and technology teams to deliver network and enterprise priorities. You'll be responsible for:

  • Acting as Product Owner leading the prioritization and delivery of critical network capabilities.
  • Working with other product owners and technology teams to ensure the product vision is realized.
  • Acting as the subject matter specialist for Multi-Rail Capabilities.
  • Utilizing agile tools and techniques to drive successful delivery, including writing features, user stories, and leading team ceremonies (refinement and planning).
  • Leading and supporting agile delivery practices to deliver maximum value and continuous improvement
  • Partnering with capability delivery, product and technology teams to develop, integrate, test and release capabilities across multiple applications.
  • Building proposals for future product enhancements, creating business cases that outline pros / cons, weighs costs, and quantifies efficiencies of specific enhancements.

What You'll Need

To be successful in this role, you'll need:

  • Relevant experience in Product Ownership/Product Management (minimum 3 years).
  • Thrive in taking an analytical approach with an ability to develop insights and provide recommendations for prioritization decisions.
  • Familiarity with Agile and Scrum methodologies a must.
  • Superior organizational skills and the ability to autonomously manage several initiatives at once and drive results in a fast paced, multi-partner environment with constant change.
  • Experience in working with product and capability delivery teams on prioritization and defining requirements, then operationalizing and launching product enhancements.
  • Exceptional communication skills with ability to engage, influence, negotiate and inspire partners and stakeholders at all levels.
  • Strong analytical skills with the ability to clearly articulate complexities.
  • Strong thought leadership and problem-solving skills.
  • Experience in delivering complex process and customer journey flows.
  • Experience in the financial services industry preferred.

What We Offer

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Equal Employment Opportunity

American Express is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that reflects the diversity of our customers and communities we serve.

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