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Senior Product Owner

1 month ago


Burgess Hill, West Sussex, United Kingdom AMEX Full time

About the Role

We are seeking a Senior Product Owner to lead the envisioning, prioritization, and delivery of critical network capabilities. As a key member of our team, you will partner with business stakeholders and technology teams to drive successful delivery.

Key Responsibilities

  • Act as Senior Product Owner leading the envisioning, prioritization, and delivery of critical network capabilities.
  • Work with other product owners and technology teams to ensure the product vision is realized.
  • Listen, coach, and mentor team members to consistently drive best practice and a commitment to continuous improvement.
  • Act as the subject matter specialist for Token Services.
  • Utilize agile tools and techniques to drive successful delivery, including writing features, user stories, and leading team ceremonies (refinement and planning).
  • Lead and support agile delivery practices to deliver maximum value.
  • Partner with capability delivery and technology teams to develop, integrate, test, and release often complex capabilities across multiple applications.
  • Build proposals for future product enhancements, creating business cases that outline pros/cons, weigh costs, and quantify efficiencies of specific enhancements.

Requirements

  • Relevant experience in Product Ownership/Product Management.
  • Thrive in taking an analytical approach with an ability to develop insights and provide recommendations for prioritization decisions.
  • Familiarity with Agile and Scrum methodologies a must.
  • Superior organizational skills and the ability to autonomously manage several initiatives at once and drive results in a fast-paced, multi-partner environment with constant change.
  • Experience in working with capability delivery teams on prioritization and defining requirements, then operationalizing and launching product enhancements.
  • Exceptional communication skills with the ability to engage, influence, negotiate, and inspire partners and stakeholders at all levels.
  • Strong analytical skills with the ability to clearly articulate complexities.
  • Strong thought leadership and problem-solving skills.
  • Experience in delivering complex process and customer journey flows.
  • Significant experience in the financial services industry preferred.

About American Express

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.