Product Owner

3 weeks ago

Burgess Hill, West Sussex, United Kingdom AMEX Full time

Lead the Way with American Express

At American Express, we empower our colleagues to progress in incredible ways. As a Product Owner - Manager, you will be part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other.

We offer a career journey that's unique and meaningful to you, with benefits, programs, and flexibility that support you personally and professionally. You'll be recognized for your contributions, leadership, and impact, and have the opportunity to share in the company's success.

As a Product Owner - Manager, you will create digital experiences that keep us connected to our customers and serve them at every touchpoint. You'll make a meaningful difference in our customers' lives and help set us apart in the industry.

Key Responsibilities:

  • Act as Product Owner leading the prioritization and delivery of critical network capabilities.
  • Work with other product owners and technology teams to ensure the product vision is realized.
  • Act as the subject matter specialist for Multi-Rail Capabilities.
  • Utilize agile tools and techniques to drive successful delivery, including writing features, user stories, and leading team ceremonies (refinement and planning).
  • Lead and support agile delivery practices to deliver maximum value and continuous improvement.
  • Partner with capability delivery, product, and technology teams to develop, integrate, test, and release capabilities across multiple applications.
  • Build proposals for future product enhancements, creating business cases that outline pros/cons, weigh costs, and quantify efficiencies of specific enhancements.

Requirements:

  • Relevant experience in Product Ownership/Product Management (minimum 3 years).
  • Thrive in taking an analytical approach with an ability to develop insights and provide recommendations for prioritization decisions.
  • Familiarity with Agile and Scrum methodologies a must.
  • Superior organizational skills and the ability to autonomously manage several initiatives at once and drive results in a fast-paced, multi-partner environment with constant change.
  • Experience in working with product and capability delivery teams on prioritization and defining requirements, then operationalizing and launching product enhancements.
  • Exceptional communication skills with the ability to engage, influence, negotiate, and inspire partners and stakeholders at all levels.
  • Strong analytical skills with the ability to clearly articulate complexities.
  • Strong thought leadership and problem-solving skills.
  • Experience in delivering complex process and customer journey flows.
  • Experience in the financial services industry preferred.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

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