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Technical Fraud Specialist

2 months ago

Beckenham, Greater London, United Kingdom Direct Line Insurance Group Full time
Counter Fraud Technical Specialist

About the Role:

We are seeking a skilled Counter Fraud Technical Specialist to join our Commercial Counter Fraud Department. As a key member of our team, you will play a critical role in identifying and investigating insurance fraud, ensuring that all cases are handled in accordance with legislation and risk regulations.

Key Responsibilities:

  • Deliver Counter Fraud benefits by identifying insurance fraud and undertaking investigations to validate or substantiate concerns.
  • Demonstrate expertise in preventing and detecting insurance fraud, with the ability to manage potential outcomes.
  • Provide coaching, mentoring, and sign-off on key decisions and litigation, while providing feedback to the Team Leader with recommendations for handler development.
  • Deputise for the Leadership Team and be accountable for the team's quality and performance by completing QA reviews, authorising payments and savings, and attending leadership meetings.

Requirements:

  • Counter Fraud background and previous experience in claims handling (Property, Liability, and Motor) and/or policy fraud.
  • Excellent organisational and time management skills, with the ability to prioritise and manage workload efficiently.
  • Good communication skills and the ability to work effectively in a team environment.

What We Offer:

Our hybrid model way of working offers a 'best of both worlds' approach, combining the best parts of home and office-working, offering flexibility for everyone. We are committed to providing a supportive and inclusive work environment, with opportunities for professional development and growth.