Counter Fraud Policy Specialist
4 weeks ago
About the Role:
We are seeking a skilled Counter Fraud Policy Investigator to join our Counter Fraud Department at Direct Line Group. As a key member of our team, you will play a crucial role in delivering exceptional Counter Fraud benefits by fearlessly detecting and investigating insurance fraud.
Key Responsibilities:
- Proactively detect and prevent fraud, minimizing the impact on genuine customers.
- Conduct cognitive investigation interviews, assessing behavior and fraud types, ensuring informed decisions are made.
- Use knowledge and available tools to refer cases or suspicions of organized or targeted fraud.
- Demonstrate effective use of MI to prioritize workload and drive performance.
What We Offer:
- 9% employer contributed pension.
- 50% off home, motor, and pet insurance, plus free travel insurance and Green Flag breakdown cover.
- Life Assurance.
- Additional optional Health and Dental insurance.
- Generous holidays, 22 days (excluding bank holidays).
- Buy as you earn share scheme.
- Employee discounts and cashback.
Ways of Working:
Our hybrid model offers a 'best of both worlds' approach, combining the best parts of home and office-working. We'll consider flexible working options that work best for you.
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