Incident Management Associate

3 weeks ago


Mansfield, Nottinghamshire, United Kingdom V7 Recruitment Full time
Key Responsibilities
  • Log and assign reactive calls to engineers, ensuring compliance with SLAs/KPIs.
  • Coordinate with site engineers to ensure timely job responses and real-time updates.
  • Process and manage completed paperwork, taking further action when necessary.
  • Communicate effectively with customers to provide job updates.
  • Ensure all completed calls are accurately costed according to contract terms.
  • Promote company services and maintain compliance through software updates.

We offer a competitive salary range of $65,000 - $85,000 per annum, depending on experience, skills, and qualifications.



  • Mansfield, Nottinghamshire, United Kingdom Total Integrated Solutions Full time

    Total Integrated Solutions is a leading provider of integrated solutions in the industry. We are committed to providing a premium service to our clients and are seeking an experienced professional to join our Mansfield team as an Incident Management Specialist.In this role, you will be responsible for coordinating incident management and ensuring that all...


  • Mansfield, Nottinghamshire, United Kingdom Construkt RS Full time

    Construkt RS: Incident Management OpportunityWe are seeking a skilled Incident Management Coordinator to join our Mansfield team. This role is an excellent chance for someone looking to develop their career and become a valued member of the team.The ideal candidate will be positive, enthusiastic, and able to provide a premium service to clients. They should...


  • Mansfield, Nottinghamshire, United Kingdom V7 Recruitment Full time

    About the Role:This is an exciting opportunity for a highly motivated and dedicated individual to join our team as an Incident Management Coordinator in Mansfield.The successful candidate will be responsible for log and assigning reactive calls to engineers, ensuring compliance with SLAs/KPIs. They will also coordinate with site engineers to ensure timely...


  • Mansfield, Nottinghamshire, United Kingdom Construkt RS Full time

    Job Description: We're seeking a skilled Incident Management Coordinator to support our proactive and reactive operations at Construkt RS. Based in Mansfield, this role involves providing exceptional customer experiences, efficient issue resolution, and effective communication across various teams. Our ideal candidate has strong analytical skills, can work...


  • Mansfield, Nottinghamshire, United Kingdom Construkt RS Full time

    Construkt RS is a leading Security and Communications Company that excels in integrated security systems design, installation, service, and maintenance. They specialize in delivering premium services to a diverse range of public and private sector businesses.We are seeking a highly skilled Incident Management Coordinator to join our Mansfield team. This role...


  • Mansfield, Nottinghamshire, United Kingdom Getting In Limited Full time

    Job OverviewWe are seeking a talented Risk Management Associate to join our team. In this role, you will assist in developing knowledge and understanding of the Council's counter-fraud arrangements.You will work closely with the Corporate Assurance Manager to ensure that Internal Audit offers a customer-focused service. The successful candidate will have the...


  • Mansfield, Nottinghamshire, United Kingdom beBee Professionals Full time £18,000 - £25,000

    Facilities Maintenance Associate Job DescriptionbeBee Professionals in Mansfield is seeking a highly skilled Facilities Maintenance Associate to join our team. As a key member of our staff, you will be responsible for maintaining the cleanliness and hygiene of various residential and commercial spaces.Key Responsibilities:Perform regular cleaning tasks,...


  • Mansfield, Nottinghamshire, United Kingdom Rodericks Dental Partners Full time

    Dental Career OpportunitiesRodericks Dental Partners invites applications for an Associate Dentist position in our vibrant practice located in Mansfield, Nottinghamshire. This exciting opportunity combines a competitive salary of up to £10000 per year with optional co-funding agreement for professional development.About the CompanyRodericks Dental Partners...


  • Mansfield, Nottinghamshire, United Kingdom Total Integrated Solutions Full time

    We are seeking a highly skilled and motivated individual to join our Mansfield team as a Mansfield Team Coordinator. As a Service & Incident Management Coordinator, you will play a critical role in ensuring that all incidents are managed effectively and efficiently.You will be responsible for providing support to employees and customers, ensuring that all...

  • Compliance Manager

    4 weeks ago


    Mansfield, Nottinghamshire, United Kingdom Brellis Recruitment Full time

    Quality, Health, and Safety RoleCirca £44,000 per annum, plus benefits.Key Responsibilities:Develop and implement QHSE management systems and policies, ensuring compliance with local, national, and international standards and legislation.Design and deliver appropriate QHSE training programs to all employees.Investigate accidents, incidents, near-misses,...

  • Live-In Care Manager

    2 weeks ago


    Mansfield, Nottinghamshire, United Kingdom Amber Mace Full time

    Key ResponsibilitiesLead and manage the day-to-day operations of our children's live-in care service in Nottingham, ensuring compliance with OFSTED regulations and standards.Recruit, train, and supervise a team of compassionate care staff, providing guidance and support to ensure the highest standards of care are maintained.Develop and implement individual...


  • Mansfield, Nottinghamshire, United Kingdom Brellis Recruitment Full time

    Brellis Recruitment is seeking a Risk Management Specialist to join our team. This role involves developing and implementing quality, health, safety, and environmental management systems, ensuring compliance with local, national, and international standards and legislation.The estimated salary for this position is £53,000 per annum, based on industry...


  • Mansfield, Nottinghamshire, United Kingdom CV-Library Full time

    A career opportunity has arisen at Construkt RS, a renowned Security and Communications Company based in Mansfield. We are seeking a diligent Incident Management Coordinator to support our team. This permanent position offers a salary of £25,000 - £30,000, depending on experience. Your key responsibilities will include coordinating emergency responses,...


  • Mansfield, Nottinghamshire, United Kingdom Amazon Full time

    Amazon is offering a unique opportunity for aspiring leaders to develop their skills and knowledge in operations management. As a Chartered Management Degree Apprentice, you will be part of our dynamic Operations Teams, working closely with experienced professionals to drive business results.Job Description:Manage customer orders and ensure quality...


  • Mansfield, Nottinghamshire, United Kingdom V7 Recruitment Full time

    Job OverviewAbout the Role:We are seeking a dedicated and skilled Incident Management Coordinator to join our team at V7 Recruitment.This position offers a great opportunity for career growth within our Service & Maintenance department.The ideal candidate will be positive, enthusiastic, and capable of delivering top-notch client service while working...

  • Customer Duty Manager

    3 weeks ago


    Mansfield, Nottinghamshire, United Kingdom Capital One - UK Full time

    About the Role">We are seeking a highly skilled Customer Duty Manager to join our team in the UK. As a Customer Duty Manager, you will be responsible for overseeing the delivery of our Consumer Duty and Customer Outcome Testing programme, ensuring that we are prioritizing the right areas as a business and providing expert advice on risk management and...


  • Mansfield, Nottinghamshire, United Kingdom JYSK UK Full time

    JYSK UK is seeking a skilled and enthusiastic Retail Business Manager to lead our store team.The ideal candidate will have a passion for retail, excellent leadership skills, and a commitment to delivering outstanding customer service.The successful Retail Business Manager will have experience in leading teams, managing budgets, and driving sales growth.The...


  • Mansfield, Nottinghamshire, United Kingdom Amazon Full time

    Job DescriptionWe have an exciting opportunity for a talented Area Manager to join our team at Amazon Fulfillment Poland sp. z o.o. in Poland. The successful candidate will be responsible for creating, overseeing, and driving a culture of safety and wellbeing, analyzing and implementing changes to keep quality and productivity at a consistently high level,...


  • Mansfield, Nottinghamshire, United Kingdom JYSK UK Full time

    We are seeking a motivated and experienced individual to fill the position of Store Manager at JYSK UK. As a Store Manager, you will be responsible for driving sales, improving customer satisfaction, and developing a high-performing team.About the RoleThis is an excellent opportunity to develop your leadership skills and expertise in retail management.The...


  • Mansfield, Nottinghamshire, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full time

    We are seeking a highly skilled Payroll Improvement Manager to join our team at Sherwood Forest Hospitals NHS Foundation Trust.Job Description:This is an exciting opportunity to work in a supportive and inclusive environment, facilitating efficient and accurate weekly and monthly payroll timetables. You will manage the Trust's Corporate payroll and...