Housing Association Concierge
2 weeks ago
Job Summary:
Tempest Resourcing Limited is seeking a skilled Concierge to work within a Retirement Living development in Erdington. The ideal candidate will have excellent customer care skills and be able to provide a focused management service to residents living in an Over 55's Housing scheme.
Key Responsibilities:
• To be a key-holder for the building and ensure security of the communal areas and facilities
• To be the first point of contact and manage access to the building for residents, contractors and visitors
• Carry out regular inspections of the building to identify and resolve repair, maintenance and security issues
• Monitor and facilitate resolution of complaints relating to communal areas and facilities
• Meet contractors on site and facilitate access to communal areas to carry out repairs and planned maintenance.
• Manage and monitor the laundry facilities & communal areas
• Monitor cleaning staff to ensure the property conditions are maintained and provide a welcoming environment
• Raise repairs, facilitate access and guidance to the affected areas for contractors
• Complete water testing in communal areas
• Carry out testing of communal emergency lighting and firefighting equipment.
• Ensure that all actions identified in the fire risk assessment for the service are completed.
• Carry out health and safety inspections of the building and record the outcomes in line with service standards
• Monitoring accidents, incidents and near misses in line with the health and safety procedures
About the Role:
This is a fantastic opportunity to use your skills and experience to really make a difference to people's lives whilst expanding your skills and knowledge of the housing sector.
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