Housing Association Concierge

4 weeks ago


Birmingham, Birmingham, United Kingdom Tempest Resourcing Full time
Concierge Opportunity in Retirement Living Development

Tempest Resourcing is partnering with a leading Housing Association to recruit a Concierge for a Retirement Living development in Erdington. This is a fantastic opportunity to utilize your customer care skills and make a positive impact on the lives of residents.

Key Responsibilities:
  • Ensure the security of communal areas and facilities as a key-holder
  • Manage access to the building for residents, contractors, and visitors
  • Conduct regular inspections to identify and resolve repair, maintenance, and security issues
  • Monitor and facilitate resolution of complaints related to communal areas and facilities
  • Coordinate with contractors and facilitate access to communal areas for repairs and maintenance
  • Manage and monitor laundry facilities and communal areas
  • Ensure property conditions are maintained and provide a welcoming environment
  • Raise repairs, facilitate access, and provide guidance to affected areas for contractors
  • Complete water testing in communal areas
  • Test communal emergency lighting and firefighting equipment
  • Ensure actions identified in the fire risk assessment are completed
  • Conduct health and safety inspections and record outcomes in line with service standards
  • Monitor accidents, incidents, and near misses in accordance with health and safety procedures

This role offers a unique chance to expand your skills and knowledge of the housing sector while making a meaningful difference in people's lives.



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