Compliance Administrator

3 weeks ago


Birmingham, Birmingham, United Kingdom Concept Housing Association Full time

Job Title: Compliance Administrator


Transform Your Career with Concept Housing Association CIC


We are seeking a highly motivated Compliance Administrator to join our Compliance Assurance Team at Concept Housing Association CIC. As a Compliance Administrator, you will play a vital role in ensuring that all statutory compliance requirements are met in relation to properties we utilize for our residents.


You will be responsible for liaising with managing agents, requesting and chasing for compliance documentation relating to property, which is then checked and verified before the property is approved for use. A great team player, you will work with other colleagues across the organisation, to meet all compliance requirements, including following escalation procedures and ensuring compliance with our Provider Performance Management Framework (PPMF).


Key Responsibilities:



  • Liaise with managing agents to request and verify compliance documentation
  • Work with colleagues to meet compliance requirements and follow escalation procedures
  • Ensure compliance with the Provider Performance Management Framework (PPMF)
  • Deal with enquiries from providers by telephone and email
  • Assist team members and providers with property/document related queries

Requirements:



  • Good numeracy and IT skills with experience of the Microsoft suite of products
  • Ability to work well under pressure and meet deadlines
  • Excellent communication and interpersonal skills
  • Proven ability to work collaboratively as part of a team

About Us:


Concept Housing Association CIC is a leading social housing provider in the West Midlands, committed to making a positive impact. We're embarking on a transformative journey to modernise our services, invest in our people, and enhance quality and choice for our customers.


We are an equal opportunities employer, and all applications are considered based on role requirements, regardless of gender, nationality, ethnicity, marital status, age, disability, sexual orientation, or religious belief.



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