Retirement Housing Concierge Assistant

4 weeks ago


Birmingham, Birmingham, United Kingdom 4Recruitment Services Full time
Job Title: Retirement Housing Concierge Assistant

4Recruitment Services is seeking a skilled and experienced Retirement Housing Concierge Assistant to join our team. As a key member of our team, you will be responsible for ensuring the safety and security of our retirement housing properties.

Key Responsibilities:
  • Ensure the safety and security of the property
  • Manage access to the building for residents, contractors, and visitors
  • Facilitate maintenance and servicing requirements for communal areas
  • Monitor and resolve complaints related to communal areas and facilities
  • Monitor cleaning staff to ensure property conditions are maintained
  • Monitor and advise tenants on rent accounts and arrears
  • Carry out regular inspections to identify and resolve repair, maintenance, and security issues
  • Raise repairs and facilitate access for contractors
  • Complete water testing in communal areas
  • Test emergency lighting and fire fighting equipment
  • Manage or provide gritting at the property as required
  • Monitor accidents, incidents, and near misses
Requirements:
  • Facilities management experience
  • Excellent customer service skills
  • Knowledge and experience of working with older people and/or general public and service providers
  • Self-motivated with ability to prioritize workload and adapt to needs of residents or service requirements
  • Knowledge and understanding of housing/building management sector
  • Understanding or experience of health and safety issues and management
What We Offer:
  • 24-hour specialist consultant support
  • 4Recruitment Services Employee Benefits Programme
  • Dedicated payroll support

4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail, please contact our team.



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