Retirement Living Manager
4 weeks ago
Churchill Estates Management Ltd is seeking an experienced and customer-focused individual to join our team as a Lodge Manager. This exciting opportunity will see you working in a stunning new development of 38 retirement apartments in Kings Norton, Birmingham.
As a Lodge Manager, you will be responsible for providing a first-class service to our Home Owners, ensuring their needs are met and their lifestyle is happy and fulfilling. You will be the trusted 'go-to' person on-site, liaising with a range of customers, contractors, suppliers, and internal colleagues.
Your key responsibilities will include:
- Organising activities and events to enhance the lives of our Home Owners
- Coordinating the development, including managing contractors and completing health and safety checks
- Providing exceptional customer service, responding to queries and concerns in a timely and professional manner
- Working closely with the Area Manager to ensure the smooth operation of the Lodge
We are looking for someone with a passion for excellent customer service, a love of people, and a background in administration and customer service. You will be an accomplished administrator, computer literate, and have previous experience of using Microsoft Office applications, including Outlook.
This role is ideal for someone with experience in similar backgrounds, such as retirement living, social housing, hospitality, uniformed services, charity, and health & social care sectors. If you are a motivated and customer-focused individual who is passionate about making a positive difference in the lives of others, we would love to hear from you.
What We Offer
- Annual holiday entitlement of 24 days + Bank Holidays
- A day off on your Birthday
- Life Assurance
- Eye Care reimbursement
- Colleague Introduction reward scheme
- Professional development and qualifications
- Thorough induction and ongoing training
We are committed to providing a supportive and inclusive work environment, where you can grow and develop your skills and career. If you are passionate about delivering exceptional customer service and making a positive impact in the lives of others, we would love to hear from you.
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Retirement Living Manager
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Birmingham, Birmingham, United Kingdom Churchill Estates Management Ltd Full timeHiring a Lodge Manager for our Retirement Living development is an exciting opportunity for someone who loves working with people and has a background in administration and customer service.This varied and interesting role provides the chance to make a positive difference every day to the lives of our Home Owners. By being a 'friendly neighbour', you'll be...
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