Residential Concierge

4 weeks ago


Birmingham, Birmingham, United Kingdom Abbatt Group Full time

We are seeking a highly skilled and professional Night Concierge to join our team at Abbatt Group in Birmingham. As the first point of contact for residents, visitors, and contractors, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our residential developments.

The ideal candidate will have previous experience in a similar role, with a strong background in customer service, property management, and security. You will be responsible for meeting and greeting residents, answering enquiries, and assisting with any issues that may arise.

Key responsibilities include:

  • Providing exceptional customer service to residents, visitors, and contractors
  • Assisting with daily operations, including key management and parcel delivery
  • Ensuring the security and safety of residents and the building
  • Communicating effectively with leaseholders, managing agents, and other stakeholders
  • Performing regular patrols and reporting any issues or concerns

We offer a competitive salary of £25,280 per annum, plus benefits. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your application.


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