Concierge

5 months ago


Birmingham, United Kingdom Centrick Full time

The Company

We are Centrick. We are the go-to experts specialising in all things residential and commercial property, with a national presence. ARMA accredited, with an IRPM-trained team, we provide building & estate management services for developments of all sizes, residential and mixed-use, in multiple locations across the UK. Committed to ensuring that residents enjoy peaceful and secure living.

Founded in 2005, today we manage £3billion+ in client assets and have over 230 employees across the group - and counting Every day we work to achieve our vision: to make customer’s lives better, the Centrick way.

So, who are we looking for?

As the first point of contact for residents and guests, you will excel in providing exceptional customer service, be an engaging communicator with excellent spelling and grammar and have confident IT skills.

You’ll have a proactive attitude and be responsible for creating a welcoming and efficient environment. Ideally, you’ll have experience of working in a similar role.

And what will you be doing?

No two days are the same but the below gives you a flavour for some of the tasks you’d typically be involved with. Even if you can’t tick everything off from the list below but think you’ve got what it takes, we’d be keen for you to apply:

- Sort all post and deliver to post boxes, managing “signed for” post in line with procedures
- Report all concerns, complaints and issues to the Centrick Estate Management team
- Patrol in quiet periods, making sure all areas are clean and tidy
- Ensure that all keys/access devices are accounted for and signed out where applicable
- Ensure CCTV is fully operational and provide recordings upon request by management or the police
- Maintain a list of residents and contact information with the assistance of the Property Manager
- Adhere to all site-specific rules, check lists and procedures for day and night shifts
- Provide a helpful and knowledgeable service to all clients, visitors and contractors
- Seek clarification or support when unsure of any site-specific procedures
- Comply with Health & Safety rules at all times
- Use MS packages alongside a range of internal systems

What’s in it for you?

We’ve fostered a values driven, inclusive environment for our people so that they enjoy coming to work every day. Not only will you have access to all of the below rewards & benefits, but you’ll enjoy access to Centrick Academy, our learning platform, as well as having the opportunity to undertake industry qualifications and further your professional development.
- Competitive annual salary
- 25 days holiday rising with service (to 28 days), plus 8 bank holidays
- Birthday Leave
- Healthcare Cash Plan
- Enhanced Family Leave
- Perkbox employee benefits platform
- Employee Assistance Programme
- Enhanced Pension Scheme
- Workplace Nursery Benefit
- Long Service Awards
- 1 paid CSR Day per year

Other organisations may call this role Front Desk Manager, Front of House Manager, Resident Services Manager, Residence Concierge, Concierge Operator, Porter, Receptionist, Reception Manager, Host, Hostess, Day Concierge, Night Concierge, or Hospitality Manager.


  • Concierge

    2 months ago


    Birmingham, United Kingdom Adullam Homes Full time

    ConciergeLocation: Birmingham Salary: £25,116 per annumJob title: Concierge We have an opportunity for a Concierge to join our Association.The Concierge will be based at our offices in Birmingham.Adullam Homes Housing Association Ltd supports vulnerable individuals and households.We provide quality housing, deliver tailored support plans, training,...

  • Concierge

    2 months ago


    Birmingham, United Kingdom Adullam Homes Careers Full time

    ConciergeLocation: Birmingham Salary: £25,116 per annumJob title: Concierge We have an opportunity for a Concierge to join our Association.The Concierge will be based at our offices in Birmingham.Adullam Homes Housing Association Ltd supports vulnerable individuals and households.We provide quality housing, deliver tailored support plans, training,...

  • Concierge

    5 months ago


    Birmingham, United Kingdom Hilton Full time

    Concierge (Part-Time) **WELCOME TO A WORLD OF OPPORTUNITIES** AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share...

  • Concierge

    5 months ago


    Birmingham, United Kingdom Hilton Birmingham Metropole Full time

    _**Please note, this is a part-time position (32hrs)**_ **WELCOME TO A WORLD OF OPPORTUNITIES** **AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. - **No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to...

  • Concierge Liaison

    3 weeks ago


    Birmingham, Birmingham, United Kingdom Adullam Homes Full time

    Job Title: ConciergeWe are seeking a highly skilled and dedicated Concierge to join our team at Adullam Homes Housing Association Ltd.About the Role:This is a key operational post contributing to the management and development of Adullam services in Birmingham. The successful candidate will be responsible for ensuring that the concierge team provides a...

  • Concierge

    5 months ago


    Birmingham, United Kingdom Centrick Full time

    The Company We are Centrick. We are the go-to experts specialising in all things residential and commercial property, with a national presence. ARMA accredited, with an IRPM-trained team, we provide building & estate management services for developments of all sizes, residential and mixed-use, in multiple locations across the UK. Committed to ensuring that...

  • Day Concierge

    5 months ago


    Birmingham, United Kingdom Rendall & Rittner Full time

    **Exciting Opportunity Alert! Join Rendall & Rittner as a Concierge! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Concierge. This is an incredible career opportunity with a fantastic package. **Position**:Day Concierge **Location**:The Postbox,...

  • Night Concierge

    4 weeks ago


    Birmingham, Birmingham, United Kingdom The Recruitment Lounge Ltd Full time

    Job Title: Night ConciergeLocation: BirminghamSalary: £20,000 - £25,000 per annum (depending on experience)Job Overview:We are seeking a professional, reliable, and customer-focused Night Concierge to join our team at a development in Birmingham. The successful candidate will act as the first point of contact for residents and guests, providing excellent...

  • Night Concierge

    4 weeks ago


    Birmingham, Birmingham, United Kingdom The Recruitment Lounge Ltd Full time

    Job Title: Night ConciergeLocation: BirminghamSalary: £20,000 - £25,000 per annum (depending on experience)Job Overview:We are seeking a professional, reliable, and customer-focused Night Concierge to join our team at a development in Birmingham. The successful candidate will act as the first point of contact for residents and guests, providing excellent...

  • Night Concierge

    3 weeks ago


    Birmingham, Birmingham, United Kingdom The Recruitment Lounge Ltd Full time

    **Job Title:** Night Concierge**Location:** Birmingham**Salary:** £20,000 - £25,000 per annum (depending on experience)We are seeking a professional, reliable, and customer-focused Night Concierge to join our team at a development in Birmingham. The successful candidate will act as the first point of contact for residents and guests, providing excellent...

  • Day Concierge

    5 months ago


    Birmingham, United Kingdom Rendall & Rittner Full time

    **Exciting Opportunity Alert! Join Rendall & Rittner as a Day Concierge! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Day Concierge. This is an incredible career opportunity with a fantastic package. **Position**:Day Concierge **Location**:Snowhill...

  • Concierge

    5 months ago


    Birmingham, United Kingdom Hilton Full time

    **WELCOME TO A WORLD OF OPPORTUNITIES** AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of...

  • Night Concierge

    3 weeks ago


    Birmingham, Birmingham, United Kingdom The Recruitment Lounge Ltd Full time

    Job Title: Night ConciergeLocation: BirminghamSalary: £20,000 - £25,000 per annum (depending on experience)We are seeking a professional, reliable, and customer-focused Night Concierge to join the team at a development in Birmingham. The successful candidate will act as the first point of contact for residents and guests, providing excellent customer...

  • Concierge Liaison

    3 weeks ago


    Birmingham, Birmingham, United Kingdom Adullam Homes Full time

    Job Title: ConciergeWe are seeking a highly skilled and experienced Concierge to join our team at Adullam Homes Housing Association Ltd. in Birmingham.Job Summary:The Concierge will be responsible for providing a proactive point of contact for service users who may require support in an emergency or crisis situation. The successful candidate will ensure that...


  • Birmingham, Birmingham, United Kingdom Essential Employment Full time

    Job DescriptionJob Title: Concierge ManagerJob Summary: We are seeking a highly organized and detail-oriented Concierge Manager to join our team at Essential Employment.Key Responsibilities:Ensure the safety and security of the property and its occupants.Monitor and report any health and safety concerns, as well as safeguarding and fire management...

  • Security Concierge

    5 months ago


    Birmingham, United Kingdom Oakpark Security Systems Ltd Full time

    Due to continued expansion, Oakpark Security are currently seeking reliable and professional Security Concierge officers to join our team for a new customer based in Birmingham. As a Security Concierge officer in the Child Protection sector, you will play a vital role in ensuring the safety, well-being, privacy and security of our client's patrons whilst...

  • Security Concierge

    5 months ago


    Birmingham, United Kingdom Royal Arch Management Ltd Full time

    Are you a Concierge who is looking for a new and exciting opportunity to work for a forward thinking and progressive company? Then look no further! We do things a bit differently! There is no corporate nonsense, and no old-fashioned hierarchy! Instead, we work with oodles of self-sufficient, autonomous teams across our group. Think of our regional offices...


  • Birmingham, Birmingham, United Kingdom Adullam Homes Full time

    Job Title: ConciergeWe are seeking a skilled and compassionate Concierge to join our team at Adullam Homes Housing Association Ltd. in Birmingham.About the Role:The Concierge will be responsible for providing a proactive point of contact for service users who may require support in an emergency or crisis situation. This role is key to the management and...


  • Birmingham, Birmingham, United Kingdom Adullam Homes Full time

    Job Title: ConciergeWe are seeking a skilled and compassionate Concierge to join our team at Adullam Homes Housing Association Ltd. in Birmingham.About the Role:The Concierge will be responsible for providing a proactive point of contact for service users who may require support in an emergency or crisis situation. This role is key to the management and...


  • Birmingham, United Kingdom St Anne's Hostel Full time

    **St. Anne’s Accommodation Job Description** **Name**: **Job title**: Assistant Concierge (Rota Shift - Days/Nights) **Location**: Main Hostel and Park View **Responsible to** the Lead Concierge Officer **Responsible directly **for, when necessary Kitchen Staff **Hours**: 37.5 per week (12.5 duties Monday to Sunday by rota) **Job purpose** Support...