Concierge for Over 55's Housing Scheme

4 weeks ago


Birmingham, Birmingham, United Kingdom Tempest Resourcing Full time
Job Title: Concierge Over 55's Housing

Our client, a leading Housing Association, has a superb opportunity for a Concierge working within a Retirement Living development in Erdington. They are seeking someone with good customer care skills to provide a focused management service to residents living in an Over 55's Housing scheme.

Key Responsibilities:
  • Be a key-holder for the building and ensure security of the communal areas and facilities
  • Be the first point of contact and manage access to the building for residents, contractors, and visitors
  • Carry out regular inspections of the building to identify and resolve repair, maintenance, and security issues
  • Monitor and facilitate resolution of complaints relating to communal areas and facilities
  • Meet contractors on site and facilitate access to communal areas to carry out repairs and planned maintenance
  • Manage and monitor the laundry facilities and communal areas
  • Monitor cleaning staff to ensure the property conditions are maintained and provide a welcoming environment
  • Raise repairs, facilitate access, and guidance to the affected areas for contractors
  • Complete water testing in communal areas
  • Carry out testing of communal emergency lighting and firefighting equipment
  • Ensure that all actions identified in the fire risk assessment for the service are completed
  • Carry out health and safety inspections of the building and record the outcomes in line with service standards
  • Monitor accidents, incidents, and near misses in line with the health and safety procedures

This is a fantastic opportunity to use your skills and experience to really make a difference to people's lives while expanding your skills and knowledge of the housing sector.



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