Intensive Housing Manager
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our Community Services team as an Intensive Housing Management Officer.
About the Role:
This is an exciting opportunity to provide a day-to-day housing management service across supported accommodation in Birmingham. You will work closely with our customers to deliver a high-quality housing service, ensuring their needs are met and their lives are improved.
Key Responsibilities:
- Deliver a customer-focused housing service, responding to customer needs and concerns in a timely and professional manner.
- Work closely with customers to identify and address their housing needs, providing support and guidance as required.
- Manage and maintain accurate records of customer interactions, ensuring compliance with regulatory requirements.
- Collaborate with internal teams to ensure effective communication and coordination of housing services.
Requirements:
To be successful in this role, you will need:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects.
- Knowledge of housing management principles and practices, with a commitment to delivering high-quality services.
- Ability to work independently and as part of a team, with a flexible approach to working hours and tasks.
What We Offer:
As a valued member of our team, you will receive:
- A competitive salary and benefits package.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A supportive and inclusive work environment, with opportunities for career progression.
How to Apply:
If you are a motivated and customer-focused individual with a passion for delivering high-quality housing services, please submit your application, including your CV and a covering letter, to [insert contact information].
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