Customer Experience Team Leader

6 days ago


Smethwick, United Kingdom Hart Recruitment Full time
About the Role

We are seeking an experienced Customer Experience Team Leader to join our team at Hart Recruitment. As a key member of our operations team, you will be responsible for overseeing the sales order processing activities and managing a team of 5, including the credit control team.

Key Responsibilities
  • Oversee and optimize the sales order processing activities to ensure timely and accurate processing.
  • Manage and support a team of 5, including the credit control team, to achieve performance goals.
  • Manage sickness, absence, performance development, and carry out one-to-ones when required.
  • Manage the sales orders process for both UK and international markets.
  • Be the main point of contact for escalations and communication between the warehouse, factory, and other internal departments.
  • Attend and participate in meetings and training sessions.
  • Help engage with UK and international customers to schedule field service bookings based on their preference and service availability.
  • Prepare the monthly sales forecasting reports.
Requirements
  • Previous experience working as a Team Leader, with the ability to lead and motivate a team to achieve performance goals.
  • Experience in a manufacturing environment and sales order processing/administration.
  • Knowledge of Exports.
  • Excellent communication and interpersonal abilities.


  • Smethwick, United Kingdom Pertemps Network Group Full time

    **Job Description**: We are very excited to be recruiting a Customer Experience Team Leader to work with a manufacturing company based in Smethwick. As a Customer Experience Team Leader, you will be responsible for overseeing and optimising the credit control and sales order processing activities. Your role will involve managing the sales orders process for...


  • Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Ltd Full time

    Job Title: Customer Experience Team Leader - Export SpecialistCompany: Kerry Collins Recruitment LtdJob Type: Full-timeLocation: SmethwickJob Description:Job Summary:We are seeking an experienced Customer Experience Team Leader to join our team in Smethwick. As a key member of our export operations team, you will be responsible for overseeing and optimizing...


  • Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Ltd Full time

    Job Title: Customer Experience Team Leader - Export SpecialistCompany: Kerry Collins Recruitment LtdJob Type: Full-timeLocation: SmethwickJob Description:Job Summary:We are seeking an experienced Customer Experience Team Leader to join our team in Smethwick. As a key member of our export operations team, you will be responsible for overseeing and optimizing...


  • Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Ltd Full time

    Job Title: Customer Experience Team Leader - Export SpecialistCompany: Kerry Collins Recruitment LtdJob Type: Full-timeLocation: SmethwickJob Description:Job Summary:We are seeking an experienced Customer Experience Team Leader to join our team in Smethwick. As a key member of our export operations team, you will be responsible for overseeing and optimizing...


  • Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Ltd Full time

    Job Title: Customer Experience Team Leader - Export SpecialistCompany: Kerry Collins Recruitment LtdJob Type: Full-timeLocation: SmethwickJob Description:Job Summary:We are seeking an experienced Customer Experience Team Leader to join our team in Smethwick. As a key member of our export operations team, you will be responsible for overseeing and optimizing...


  • Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Ltd Full time

    Job Summary:Kerry Collins Recruitment Ltd is seeking a highly skilled and experienced Customer Experience Team Leader to join their team. As a key member of the organization, you will be responsible for overseeing and optimizing the sales order processing activities, managing a team of 5, and ensuring timely and accurate processing of sales orders for both...


  • Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Full time

    Customer Experience Team Leader Job DescriptionJob Summary:Kerry Collins Recruitment is seeking a highly skilled and experienced Customer Experience Team Leader to join our team. As a Customer Experience Team Leader, you will be responsible for overseeing and optimizing the sales order processing activities, managing and supporting a team of 5, and ensuring...


  • Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Full time

    Customer Experience Team Leader Job DescriptionJob Summary:Kerry Collins Recruitment is seeking a highly skilled and experienced Customer Experience Team Leader to join our team. As a Customer Experience Team Leader, you will be responsible for overseeing and optimizing the sales order processing activities, managing and supporting a team of 5, and ensuring...


  • Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Full time

    Job Title: BMW Customer Experience Team LeadJob Summary:We are seeking an experienced Customer Experience Team Lead to join our team at Kerry Collins Recruitment. As a key member of our team, you will be responsible for overseeing and optimizing the sales order processing activities, managing and supporting a team of 5, and ensuring timely and accurate...


  • Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Full time

    Job Title: Customer Experience Team LeaderJob Type: Full-timeCompany: Kerry Collins RecruitmentLocation: SmethwickJob Description:The company is seeking a highly skilled and experienced Customer Experience Team Leader to join their team. As a key member of the team, you will be responsible for overseeing and optimizing the sales order processing activities,...


  • Smethwick, Sandwell, United Kingdom Hart Recruitment Ltd Full time

    Established over 100 years ago, with offices across the UK and further afield, our client is a leading Automotive Manufacturer seeking a Customer Experience Team Leader to join their team based in the Midlands. The successful candidate will be rewarded with a competitive salary of up to £31,000 per annum, depending on experience, and a comprehensive...


  • Smethwick, Sandwell, United Kingdom Hart Recruitment Ltd Full time

    Established over 100 years ago, with offices across the UK and further afield, our client is a leading Automotive Manufacturer seeking a Customer Experience Team Leader to join their team based in the Midlands. The successful candidate will be rewarded with a competitive salary of up to £31,000 per annum, depending on experience, and a comprehensive...


  • Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Ltd Full time

    Job Summary:Kerry Collins Recruitment Ltd is seeking a highly skilled and experienced professional to fill the role of Customer Experience Team Lead. This is a fantastic opportunity for someone who has knowledge of exports and previous team leadership experience within a manufacturing environment.Key Responsibilities:Oversee and optimize the sales order...


  • Smethwick, United Kingdom Hart Recruitment Full time

    Do you have previous team leadership experience in an order processing team, working for a manufacturing company? If so, then this role is for you! Established over 100 years ago, with offices across the UK and further afield, our client is now looking for an Order Processing Team Leader to join their team based in Smethwick. Salary is up to £31,000 per...

  • Team Leader

    3 months ago


    Smethwick, United Kingdom poplars nursing home Full time

    Care Team leader required for busy nursing home. This role involves directing and overseeing care staff, ensuring documentation is completed and reporting to the nurse in charge Must be flexible to work over the full week as weekends and bank holidays are expected to be covered on a rota basis NVQ 3 or equivalent required and 2 years experience working as...

  • Kfc Team Leader

    3 months ago


    Smethwick, United Kingdom EG Group Full time

    **Role**: KFC Team Leader **Location**: Smethwick, B66 4PH **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £11.15 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Team Leader / Supervisor who can lead, inspire and motivate a team to join our welcoming KFC Restaurant! Our...


  • Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Ltd Full time

    Job SummaryKerry Collins Recruitment Ltd is seeking a highly skilled and experienced Customer Experience Team Lead to join their team. The successful candidate will be responsible for overseeing and optimizing the sales order processing activities, managing a team of 5, and ensuring timely and accurate processing of sales orders for both UK and international...


  • Smethwick, Sandwell, United Kingdom Kerry Collins Recruitment Ltd Full time

    Job SummaryKerry Collins Recruitment Ltd is seeking a highly skilled and experienced Customer Experience Team Lead to join their team. The successful candidate will be responsible for overseeing and optimizing the sales order processing activities, managing a team of 5, and ensuring timely and accurate processing of sales orders for both UK and international...


  • Smethwick, Sandwell, United Kingdom Hart Recruitment Ltd Full time

    Hart Recruitment Ltd is seeking an experienced Order Processing Team Leader to join their team. As a seasoned leader, you will oversee and optimize the sales order processing activities, ensuring timely and accurate processing for both UK and international markets.Key Responsibilities:Manage and lead a team of order processing professionals to achieve...


  • Smethwick, Sandwell, United Kingdom Hart Recruitment Ltd Full time

    Hart Recruitment Ltd is seeking an experienced Order Processing Team Leader to join their team. As a seasoned leader, you will oversee and optimize the sales order processing activities, ensuring timely and accurate processing for both UK and international markets.Key Responsibilities:Manage and lead a team of order processing professionals to achieve...