Technical Support Specialist

1 day ago


Edinburgh, Edinburgh, United Kingdom Avaloq Full time

Avaloq is a leading provider of wealth management technology and services.

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We are seeking an experienced First Level Technical Support to join our team in Edinburgh. This is a challenging role that requires strong technical skills, excellent communication and customer service skills.

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The ideal candidate will have a proven track record of successful delivery within technical support, strong troubleshooting skills and proficiency in the use of various technical tools and software.

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The estimated salary for this position is £35,000 - £45,000 per year, depending on experience. Avaloq offers a hybrid and flexible working environment to maintain work-life balance.

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We are proud to foster an equal opportunity environment and inclusive culture where you can be your true authentic self. We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique.

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  • Responsibilities:
  • Troubleshoot technical problems and provide solutions
  • Escalate issues to the appropriate team members
  • Document customer interactions and resolutions
  • Stay up-to-date on the latest software releases and features


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