Technical Support Specialist
20 hours ago
We are seeking a highly skilled Technical Support Specialist to join our team in Edinburgh. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers.
The successful candidate will have strong technical skills, excellent communication skills, and the ability to work independently and as part of a team.
The estimated salary for this role is £45,000 - £55,000 per annum, depending on experience.
Key Responsibilities:
- Provide technical support to customers via ticketing tool, email or phone
- Troubleshoot technical problems and provide solutions
- Escalate issues to the appropriate team members
- Document customer interactions and resolutions
Requirements:
- Fluent English language skills
- Strong proven track record of successful delivery within technical support
- Strong troubleshooting skills
- Excellent communication and customer service skills
-
Technical Support Specialist
2 days ago
Edinburgh, Edinburgh, United Kingdom CV Library Full timeTechnical Support SpecialistA highly skilled Technical Support Specialist is required to join our client's expanding function in either Edinburgh or Glasgow. Lorien's client, a fast-growing SAAS company with a great name in their domain, are seeking an individual with proven technical support skills and a good grasp of databases, TSQL and SQL Server.This...
-
Technical Support Specialist
2 days ago
Edinburgh, Edinburgh, United Kingdom Avaloq Full timeFirst Level Support EngineerAvaloq is seeking a highly skilled Technical Support Specialist to join our team in Edinburgh. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers.We estimate the salary for this role to be around £35,000 - £45,000 per year, depending on experience.In this...
-
Technical Support Specialist
15 hours ago
Edinburgh, Edinburgh, United Kingdom Avaloq Full timeFirst Level Support Engineer - EdinburghAvaloq is a leading provider of wealth management technology and services, with around 2,500 colleagues in 12 countries. We are seeking a skilled Technical Support Specialist to provide technical support to our customers.The ideal candidate will have strong technical skills, excellent communication and customer service...
-
Technical Support Specialist
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Iconic Resourcing Full time £23,000We are seeking a skilled Technical Support Specialist to join our team at Iconic Resourcing in Edinburgh.As a First Line Support Technician, you will be responsible for providing technical support to clients via phone and ticketing system.Key responsibilities include diagnosing and resolving technical issues related to hardware, software, and network...
-
Technical Support Specialist
3 days ago
Edinburgh, Edinburgh, United Kingdom oilandgas Full timeWe are seeking a skilled Technical Support Specialist to join our team in the oil and gas industry. As a Technical Support Specialist, you will be responsible for operating and maintaining our InovaTherm thermal cuttings treatment plant on and offshore.The ideal candidate will have experience with mechanical or hydraulic equipment and machinery, as well as...
-
Technical Support Specialist
1 week ago
Edinburgh, Edinburgh, United Kingdom Iconic Resourcing Full time £23,000Job Title: Technical Support SpecialistAt Iconic Resourcing, we're proud to partner with a dynamic Managed Service Provider (MSP) based in Edinburgh. They're seeking a motivated and enthusiastic First Line Support Technician to join their team.This is an excellent opportunity for someone who wants to start or develop a career in technical support. You'll be...
-
IT Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Careers Plus Full time £34,000Job OverviewAt Careers Plus, we are seeking a skilled IT Specialist - Technical Support to join our team. As a Service Desk Coordinator, you will serve as the primary point of contact for all incoming support tickets.Key ResponsibilitiesPerform initial reviews of support tickets to assess urgency and direct tickets to the appropriate team or engineer for...
-
Technical IT Support Specialist
3 days ago
Edinburgh, Edinburgh, United Kingdom Head Resourcing Full timeJob OverviewThis is an exciting opportunity to join Head Resourcing's client as a Technical IT Support Specialist in their Edinburgh office. The role involves providing first-class customer service and IT support to staff, as well as working closely with the EPOS team to maintain and configure the till system.Key ResponsibilitiesInvestigate and resolve...
-
Technical Support Specialist
18 hours ago
Edinburgh, Edinburgh, United Kingdom Careers Plus Full time £34,000Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Careers Plus. As a Service Desk Coordinator, you will be responsible for developing and accessing great training resources.This role requires previous experience in an MSP environment, with a focus on root cause analysis and effective solutions.
-
Technical Sales Specialist
5 days ago
Edinburgh, Edinburgh, United Kingdom PWS Technical Services (UK) Ltd Full timeAbout PWS Technical Services (UK) LtdWe are seeking an experienced professional to join our team as a Technical Sales Specialist. This is a challenging and exciting opportunity based from home, requiring an individual with a technical background and proven experience in developing opportunities from the piling, ground stabilisation, subsidence repair,...
-
Technical Support Specialist
7 days ago
Edinburgh, Edinburgh, United Kingdom Bright Purple Full timeAs a Technical Support Specialist at Bright Purple, you will be part of a close-knit team assisting clients in the hospitality sector with their technical issues.The role involves taking responsibility for cases, ensuring timely updates and achieving SLAs as a member of the End User Support team.You will act as the first point of contact for all support...
-
Technical Support Specialist
16 hours ago
Edinburgh, Edinburgh, United Kingdom Careers Plus Full time £34,000Careers Plus is seeking a Technical Support Specialist to join our team in Edinburgh. As the primary point of contact for all incoming support tickets, you will be responsible for developing and implementing effective solutions to client issues.As a key member of our service desk team, you will have access to great training resources and be able to...
-
Technical Radar Support Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Leonardo Full timeJob OverviewThis is a fantastic opportunity to work as a Technical Radar Support Specialist at Leonardo, a global high-tech company and one of the key players in Aerospace, Defence and Security.About the RoleWe are looking for an experienced technical support engineer to join our team within the Customer Support and Service Solutions (CS3) line of business....
-
Technical Support Specialist
1 month ago
Edinburgh, Edinburgh, United Kingdom Bright Purple Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Bright Purple in Edinburgh. This is an exciting opportunity to work with a fast-growing scale-up that is making significant strides in the industry.Key ResponsibilitiesProvide technical product support to customers and internal teams, ensuring timely and effective...
-
Technical Support Specialist
15 hours ago
Edinburgh, Edinburgh, United Kingdom Concept Resourcing Full timeAbout the RoleThe Technical Support Specialist will be responsible for carrying out various tasks related to maintenance and repair of equipment.This role involves working through a specific regime of planned maintenance work, ensuring that all tasks are completed efficiently and effectively.Estimated Salary: £28,000 per annum.Location: Edinburgh...
-
Technical Support Specialist
1 week ago
Edinburgh, Edinburgh, United Kingdom Eden Scott Full time £30,000 - £42,000Company OverviewAt Eden Scott, we're proud to offer a unique opportunity for a Technical Support Specialist to join our Customer Success team. As a key point of contact between clients and the business, you'll play a vital role in delivering exceptional service and ensuring seamless relationships.Located in Edinburgh City Centre, this is a full-time,...
-
Technical Support Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom GoFibre Limited Full timeGoFibre Limited is a dynamic organization seeking an experienced Technical Support Specialist to join their IT team. This role involves providing top-notch support to employees, ensuring seamless operation of IT systems and infrastructure.The estimated salary for this position is £25,000 - £35,000 per annum, depending on experience.This position requires a...
-
Technical Support Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom ECS Resource Group Ltd Full timeWe are seeking a skilled Technical Support Specialist to join our team in Edinburgh. As a key member of our support team, you will be responsible for providing 1st and 2nd line application support to colleagues across the bank, including functional subject matter expertise and internal consultancy.The ideal candidate will have experience with Core Banking...
-
Technical Support Specialist
7 days ago
Edinburgh, Edinburgh, United Kingdom Shepherd and Wedderburn LLP Full timeWe are seeking an experienced Technical Support Specialist to join our Service Desk team at Shepherd and Wedderburn LLP.About the RoleTo provide 1st and 2nd line technical support to 500+ users across multiple locations, including Edinburgh, Glasgow, and London.To test, commission, and install new software, hardware, and IT systems, ensuring seamless...
-
Technical Sales Specialist
5 days ago
Edinburgh, Edinburgh, United Kingdom PWS Technical Services (UK) Ltd Full timeJob OverviewWe are seeking a Technical Sales Specialist to join our team at PWS Technical Services (UK) Ltd. This is an exciting opportunity for someone with a technical background and proven experience in developing business opportunities.The successful candidate will be responsible for leading the development of new business opportunities in the piling,...