Customer Service Agent

4 weeks ago


Surrey, United Kingdom Halfords Full time

We're seeking an exceptional Customer Service Agent to join our team as a Driver. As a key member of our operations, you'll play a vital role in delivering outstanding customer experiences.

Job Summary:

This is a unique opportunity to work for the UK's leading retailer of motoring and cycling products and services. Our Drivers are responsible for collecting and delivering customer vehicles while providing first-class support and ensuring the highest standards of service.

Responsibilities:
  • Collecting and delivering customer vehicles from home or workplace
  • Providing excellent customer support and resolving any issues promptly
  • Maintaining high standards of vehicle cleanliness and presentation
Requirements:
  • A valid full driving licence with no more than 9 points
  • Excellent communication and interpersonal skills
  • Previous experience working in customer-facing roles
  • Ability to work independently and as part of a team
What We Offer:
  • An estimated salary of £25,000 - £30,000 per annum, depending on location
  • A comprehensive benefits package including store discount, employee discount, and access to employee wellness programme
  • Ongoing training and development opportunities to enhance your skills and career progression

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