Customer Service Liaison

6 days ago


Surrey, United Kingdom Vertical Advantage Full time
Job Description

We are seeking a skilled Sales Support Coordinator to join our team at Vertical Advantage.

Salary: £25,000 - £28,000 per annum.

The role is based in Surrey and involves working in the customer service team, handling customer queries and supplier relationships.

The ideal candidate will have a proven background in Customer Service or Order Management, with previous experience using SAP ERP systems. Proficiency in Microsoft Excel and Word is also essential.

This is an excellent opportunity for a motivated individual who thrives in a collaborative environment and is committed to delivering exceptional results.

The key responsibilities of this role include:

  • Providing first-class customer service and resolving customer queries
  • Processing customer orders efficiently and accurately
  • Managing price queries and order delays effectively
  • Placing supplier purchase orders on our ERP system
  • Maintaining stock levels and ensuring accurate inventory management
  • Working closely with 3PLs and hauliers to optimize logistics

About you:

  • You have a strong track record of success in Customer Service or Order Management
  • You possess excellent communication skills, both written and verbal
  • You are highly organized and able to prioritize tasks effectively
  • You are a quick learner, eager to develop your skills and knowledge
  • You thrive in a fast-paced environment and are comfortable working under pressure


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