Customer Service Liaison
6 days ago
We are seeking a skilled Sales Support Coordinator to join our team at Vertical Advantage.
Salary: £25,000 - £28,000 per annum.
The role is based in Surrey and involves working in the customer service team, handling customer queries and supplier relationships.
The ideal candidate will have a proven background in Customer Service or Order Management, with previous experience using SAP ERP systems. Proficiency in Microsoft Excel and Word is also essential.
This is an excellent opportunity for a motivated individual who thrives in a collaborative environment and is committed to delivering exceptional results.
The key responsibilities of this role include:
- Providing first-class customer service and resolving customer queries
- Processing customer orders efficiently and accurately
- Managing price queries and order delays effectively
- Placing supplier purchase orders on our ERP system
- Maintaining stock levels and ensuring accurate inventory management
- Working closely with 3PLs and hauliers to optimize logistics
About you:
- You have a strong track record of success in Customer Service or Order Management
- You possess excellent communication skills, both written and verbal
- You are highly organized and able to prioritize tasks effectively
- You are a quick learner, eager to develop your skills and knowledge
- You thrive in a fast-paced environment and are comfortable working under pressure
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