Customer Service Expert
3 weeks ago
Surrey, UK
We are a leading provider of RPO & MSP Recruitment Services and we are currently recruiting for Customer Service Experts to join a prestigious financial services organisation. Our company prides itself on delivering exceptional customer experiences and fostering a supportive and dynamic workplace.
About the Role:
- We are seeking highly skilled professionals who can provide world-class service to our clients via phone, email or chat with professionalism and accuracy.
- The successful candidates will have excellent communication and problem-solving skills, with the ability to educate customers on financial products and services.
- Troubleshooting account issues and providing timely resolutions is also an essential part of this role.
- Collaboration with internal teams to enhance the customer experience is vital.
- Maintaining detailed and accurate records of customer interactions is crucial.
Estimated Salary Range: £22,000 - £28,000 per annum
Requirements:
- A passion for delivering exceptional customer service.
- Strong communication and problem-solving skills.
- Ability to thrive in a fast-paced, team-oriented environment.
- Willingness to learn and adapt to new technologies and processes.
- Prior experience in customer service or the financial industry is a plus but not required.
What We Offer:
- Comprehensive training to set you up for success.
- A supportive and inclusive workplace culture.
- Opportunities for professional development and growth.
- Competitive salary and benefits package.
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