Customer Service Representative

2 weeks ago


Surrey, United Kingdom Randstad Enterprise Full time

Job Title: Customer Service Representative

Location: Surrey, UK

About Us:

Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services are currently recruiting for Customer Service Representatives to join a leading financial services organisation dedicated to helping clients achieve their financial goals. The successful candidates will join a company that prides itself on delivering exceptional customer experiences and fostering a supportive and dynamic workplace.

About the Role:

As a Customer Service Representative, you will play a vital role in providing world-class service to our clients. You’ll assist customers with inquiries, offer guidance on financial products and services, and ensure their needs are met with care and expertise.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or chat with professionalism and accuracy.
  • Educate customers on financial products and services to help them make informed decisions.
  • Troubleshoot account issues and provide timely resolutions.
  • Collaborate with internal teams to enhance the customer experience.
  • Maintain detailed and accurate records of customer interactions.

What You’ll Need:

  • A passion for delivering exceptional customer service.
  • Strong communication and problem-solving skills.
  • Ability to thrive in a fast-paced, team-oriented environment.
  • Willingness to learn and adapt to new technologies and processes.
  • Prior experience in customer service or the financial industry is a plus but not required.

What We Offer:

  • Comprehensive training to set you up for success.
  • A supportive and inclusive workplace culture.
  • Opportunities for professional development and growth.
  • Competitive salary and benefits package.

How to Apply:

Ready to start your journey with us? Submit your application today, and let’s work together to create a brighter financial future for our customers



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