Customer Service Representative

3 days ago


Surrey, United Kingdom Bridge Recruitment UK Ltd Full time
Job Title:

Customer Service Representative

About the Role:

Bridge Recruitment UK Ltd is seeking an experienced Customer Service Representative to join their team. This is a full-time, permanent opportunity based in Cheam.

Responsibilities:
  • Deliver exceptional customer service and achieve high standards of quality.
  • Answer calls from customers, engineers, and clients, facilitating appointments and managing diaries.
  • Plan engineers' work, book service appointments, and approve timesheets.
  • Monitor escalation reports and support the gas department with administration tasks.
Requirements:
  • Must be able to work in a busy environment with challenging calls.
  • Excellent communication skills, both written and verbal.
  • Previous experience in customer service or call centre roles preferred.
  • Good organisational skills and ability to demonstrate initiative.
Estimated Salary:

£24,024 per year, with potential for increase after probation.



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