Customer Service Representative

2 days ago


Surrey Quays, Greater London, United Kingdom EASYWEBRECRUITMENT Full time
About the Role

We are seeking a resourceful and articulate individual to join our Customer Service team at Hampton Court Palace.

This varied role involves being the first point of contact for all customer queries, providing outstanding customer care, and selling tickets and products.

You will be part of a close-knit team based in an iconic location, with the opportunity to work independently and troubleshoot issues. Key responsibilities include answering customer enquiries by phone, email, and web enquiry, and providing concise and empathetic responses.

Key skills required include excellent communication skills, high standards of written and spoken English, and attention to detail. As a team player, you should be able to work independently and provide courteous and confident phone manner.


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