Customer Service Associate

2 months ago


Basingstoke, Hampshire, United Kingdom Broad Street Tavern website Full time

Job Title: Team Member

Location: Broad Street Tavern

Job Type: Part-time/Full-time

About Us:

Broad Street Tavern is a leading hospitality company with a reputation for excellence. We pride ourselves on providing exceptional customer experiences and creating a welcoming atmosphere for all our guests.

Job Summary:

We are seeking a skilled and enthusiastic Team Member to join our team at Broad Street Tavern. As a Team Member, you will be responsible for delivering outstanding customer service, ensuring high standards of cleanliness and safety, and contributing to the overall success of our business.

Key Responsibilities:

  1. Provide exceptional customer service, responding promptly to guest queries and resolving issues efficiently
  2. Maintain a clean and safe environment, adhering to health and safety regulations
  3. Work collaboratively with colleagues to achieve team goals and objectives

Requirements:

No prior experience is necessary, but a friendly and approachable attitude is essential. You will receive comprehensive training to develop the skills and knowledge needed to excel in this role.

What We Offer:

  • Competitive hourly rate: £9.50
  • Excellent benefits package, including 25% off food, drink, and accommodation
  • Flexible hours to suit your needs
  • Accommodation provided (subject to availability)
  • Double pay on Christmas Day
  • Waddies Rewards - online discount platform


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