Front Desk Associate

15 hours ago

Bristol, Bristol, United Kingdom whitbread Full time

We're seeking a skilled Receptionist to join our team at Premier Inn in Bristol East (Emersons Green). As the face of our hotel, you'll be responsible for delivering exceptional customer service and ensuring a warm welcome for our guests.

Key Responsibilities:

  • Provide a high level of customer service, responding to guest queries and resolving issues in a professional and courteous manner.
  • Manage the front desk, handling check-ins, check-outs, and room assignments.
  • Collaborate with the housekeeping team to ensure rooms are prepared to a high standard.
  • Process payments and handle cash transactions accurately.
  • Maintain a clean and organized front desk area, adhering to health and safety standards.

What We Offer:

  • A competitive hourly rate, up to £ per hour.
  • A fixed-term contract of 3 months, with the opportunity to extend.
  • 16 hours of work per week, spread across 2 days.
  • A comprehensive training program to support your development.
  • A Whitbread Benefits card, offering discounts on Premier Inn rooms and Whitbread Restaurants.
  • A pension and saving scheme, providing a secure financial future.
  • Access to a range of employee discounts and perks.

About Us:

Whitbread is a leading hospitality business, committed to delivering exceptional customer experiences. We're passionate about creating a welcoming and inclusive environment for our guests and colleagues alike.

Why Join Us:

  • Opportunities for career growth and development.
  • A supportive and inclusive team environment.
  • A comprehensive benefits package, including a pension and saving scheme.
  • Access to a range of employee discounts and perks.

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