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Front Desk Associate

2 months ago

Bristol, Bristol, United Kingdom whitbread Full time

We're seeking a skilled Receptionist to provide exceptional customer service at our Bristol East (Emersons Green) Premier Inn. As a key member of our hospitality team, you'll be responsible for ensuring a warm and welcoming experience for our guests.

Key Responsibilities:

  • Provide top-notch customer service to guests, responding to their needs and resolving any issues promptly.
  • Manage the front desk, handling check-ins, check-outs, and room assignments efficiently.
  • Collaborate with the housekeeping team to ensure rooms are prepared to the highest standards.
  • Process payments, handle guest inquiries, and maintain accurate records.
  • Work closely with the hotel team to maintain a clean and safe environment.

What We Offer:

  • A competitive hourly rate.
  • A fixed-term contract with a clear end date.
  • A 16-hour workweek, spread over 2 days.
  • The opportunity to work with a leading hospitality brand, Whitbread.
  • A range of benefits, including a Whitbread Benefits card, pension scheme, and discounts on Premier Inn rooms and meals.

Why Choose Us:

  • We're committed to providing a supportive and inclusive work environment.
  • We offer training and development opportunities to help you grow in your career.
  • We value diversity and welcome applications from under-represented groups.