Front Desk Associate
4 weeks ago
We are seeking a skilled and friendly Receptionist to join our team at Mercure Bristol Grand Hotel. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth check-in and check-out experience.
Key Responsibilities:- Provide warm and welcoming service to guests, responding to their queries and resolving any issues in a timely and efficient manner.
- Process guest arrivals and departures, handling check-in and check-out procedures with accuracy and attention to detail.
- Manage front office operations, including handling guest requests, resolving issues, and maintaining a high level of customer satisfaction.
- Work collaboratively with the front office team to achieve excellent customer service and maximize room occupancy.
- Stay up-to-date with hotel policies, procedures, and services to provide accurate information to guests.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
- Strong organizational and time management skills, with the ability to multitask and prioritize tasks efficiently.
- Ability to work in a fast-paced environment, remaining calm and composed under pressure.
- Basic knowledge of hotel operations and procedures, with a willingness to learn and develop skills.
- Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
Mercure Bristol Grand Hotel is a historic Grade II listed building from 1856, offering a unique and stylish experience for our guests. Our hotel features a dedicated pool and sauna, as well as the bee-themed Keepers restaurant & bar. We pride ourselves on providing exceptional customer service and creating a warm and welcoming atmosphere for our guests.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].
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Front Desk Associate
3 weeks ago
Bristol, Bristol, United Kingdom Mercure Bristol Grand Hotel Full timeJob Title: Front Desk AssociateAt Mercure Bristol Grand Hotel, we are seeking a highly skilled and enthusiastic Front Desk Associate to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience from check-in to check-out.Key...
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Front Desk Associate
3 weeks ago
Bristol, Bristol, United Kingdom Mercure Bristol Grand Hotel Full timeJob Summary:We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Mercure Bristol Grand Hotel. As a key member of our front office team, you will be responsible for providing exceptional guest experiences from check-in to check-out.Key Responsibilities:Provide warm and welcoming service to guests, ensuring a smooth and...
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Front Desk Associate
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Bristol, Bristol, United Kingdom Mercure Bristol Grand Hotel Full timeReceptionist Job DescriptionWe are seeking a skilled and friendly Receptionist to join our team at Mercure Bristol Grand Hotel. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.Key Responsibilities:Provide a warm and welcoming experience for our guests, ensuring their...
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Hotel Front Desk Associate
4 weeks ago
Bristol, Bristol, United Kingdom RRS National Full timeHotel Receptionist **Job Summary** Resolve Recruitment is working with a well-known hotel in the Thornbury area of Bristol to find a skilled hotel receptionist who can deliver exceptional guest experiences. **Key Responsibilities** * Provide a warm and welcoming experience for guests, ensuring their stay is memorable and impressive * Work collaboratively...
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Hotel Front Desk Associate
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Bristol, Bristol, United Kingdom RHS National Limited Full timeHotel Receptionist Job DescriptionRHS National Limited is seeking a talented Hotel Receptionist to join our team in Thornbury, Bristol. As a key member of our front desk team, you will be responsible for creating memorable experiences for our guests.Key Responsibilities:Provide exceptional customer service to guests, ensuring a warm and welcoming...
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Front Desk Associate
1 month ago
Bristol, Bristol, United Kingdom Mercure Bristol Grand Hotel Full timeReceptionist Opportunity at Mercure Bristol Grand HotelWe are seeking a skilled and friendly Receptionist to join our team at Mercure Bristol Grand Hotel. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth check-in and check-out experience.Key...
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