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Front Desk Associate

2 months ago

Bristol, Bristol, United Kingdom Radisson Blu Hotel Bristol Full time

About Us

Radisson Blu Hotel Bristol is a leading hospitality company with a strong presence in the global market. Our company is built on a foundation of excellence, innovation, and a commitment to delivering exceptional guest experiences.

Job Summary

We are seeking a highly skilled and motivated Front Desk Associate to join our dynamic team at Radisson Blu Hotel Bristol. As a Front Desk Associate, you will be responsible for providing exceptional guest service, handling front office operations, and ensuring a seamless experience for our guests.

Key Responsibilities

  • Greet and welcome guests, responding to their inquiries and resolving any issues in a professional and courteous manner.

  • Manage front office operations, including check-in, check-out, and room assignments.

  • Maintain accurate and up-to-date records of guest information, including room assignments and special requests.

  • Handle guest complaints and concerns in a professional and timely manner.

  • Collaborate with other departments to ensure seamless guest experiences.

Requirements

  • High school diploma or equivalent required.

  • Previous experience in a front desk or guest services role preferred.

  • Excellent communication and interpersonal skills.

  • Ability to work in a fast-paced environment and adapt to changing situations.

  • Basic math skills and accuracy with handling cash and credit transactions.

What We Offer

As a Front Desk Associate at Radisson Blu Hotel Bristol, you will enjoy a competitive compensation package, including a comprehensive benefits program, opportunities for career growth and development, and a dynamic work environment that values teamwork and innovation.

Why Join Our Team

At Radisson Blu Hotel Bristol, we are committed to creating a work environment that is inclusive, supportive, and empowering. We believe in the importance of work-life balance and offer a range of benefits and programs to support our employees' physical and mental well-being.