Medical Receptionist

4 weeks ago


Ipswich, Suffolk, United Kingdom Cardinal Medical Practice Full time

About the Role

We are seeking a highly organized and efficient Medical Receptionist to join our team at Cardinal Medical Practice. As a key member of our administrative team, you will be responsible for providing exceptional patient care and ensuring the smooth operation of our front desk.

Key Responsibilities

  • Manage patient arrivals and appointments, ensuring timely and efficient check-in and check-out processes.
  • Respond to patient inquiries and provide accurate information and support.
  • Process and manage patient records, including updating and maintaining accurate and up-to-date information.
  • Assist with administrative tasks, such as scanning and filing documents, and maintaining a clean and organized workspace.
  • Collaborate with the clinical team to ensure seamless communication and coordination of patient care.

Requirements

  • Previous experience in a medical or administrative setting, preferably in a general practice or NHS environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external agencies.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Proficiency in using computer systems and software, including electronic patient records and practice management systems.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

What We Offer

  • A supportive and dynamic work environment, with opportunities for professional development and growth.
  • A competitive salary and benefits package, including pension scheme and annual leave.
  • The chance to work with a talented and dedicated team, making a positive impact on the lives of our patients and community.

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