Customer Engagement Manager
2 days ago
Oscar Associates Limited is a leading solutions provider connecting and building relationships between huge brands and their consumers. We have experienced year on year growth and are looking to expand our marketing team with another email marketing specialist. Our hybrid work pattern offers flexibility and work-life balance.
Role Overview
The Customer Engagement Manager will be responsible for maximising engagement and retention rates for memberships. This involves coming up with new ideas for email campaigns, understanding engagement and retention rates, and delivering key communications. You will work closely with the CRM Manager to plan the contents of weekly emails and ensure campaigns are on brand and in line with client requirements.
Responsibilities:
- Briefing, building and testing email campaigns according to the campaign schedule.
- Working with the Senior CRM Executive and CRM Manager to plan the contents of weekly emails.
- Working with the Product and Creative teams to ensure campaigns are on brand and in line with client requirements.
What We Offer
A generous benefits package, including enhanced annual leave and private healthcare, makes this role even more attractive. With ongoing career development and progression opportunities, you will have the chance to grow and develop your skills within the company.
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