Facilities Operations Specialist
3 days ago
About Us: Thistle Marble Arch is a leading hotel chain with a reputation for excellence. Our hotel offers a unique blend of style, comfort, and convenience, making it an ideal choice for both business and leisure travelers.
About the Role:
We are seeking a highly skilled and experienced Facilities Operations Specialist to join our team. As a key member of our facilities operations team, you will be responsible for coordinating maintenance tasks, prioritizing repairs, and ensuring the smooth operation of our hotel's systems and equipment.
Key Responsibilities:
- Liaising with the maintenance team to ensure urgent remedial works are flagged for action
- Coordinating work tasks, priority levels, and updates between teams and departments
- Answering phones and dealing with internal and external queries
- Maintaining maintenance inventory and requisitioning parts and supplies as needed
- Recording information for unfinished calls/tasks to shift change
- Raising purchase orders, liaising with contractors and suppliers, paying invoices, and filing and organizing information
- Participating in the engineering shift rota pattern
- Developing knowledge of hotel structure, fixtures, fittings, and plant
- Communicating effectively with all departments
- To liaise with subcontractors, ensuring they are on site as and when required
- To prepare necessary reports for senior management
Requirements:
- A high school diploma or equivalent
- 1-2 years of experience in a maintenance or facilities role
- Excellent communication and interpersonal skills
- Ability to work well under pressure and prioritize tasks
Salary and Benefits: We offer a competitive salary range of £30,000 - £40,000 per annum, depending on experience, plus benefits including a pension scheme, healthcare scheme, interest-free season ticket loans, and access to a 24/7 employee assistance program.
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