Facilities Operations Specialist

5 days ago


London, Greater London, United Kingdom CV Library Full time

We are seeking a skilled Facilities Operations Specialist to join our team at CV Library. This is a 4-month contract opportunity that will provide you with the chance to gain valuable experience in facility management.

About the Role

This role involves assuming responsibility for all aspects of the contract, with a focus on delivering exceptional service to both our client and its customers. You will be the central point of contact for all facility-related issues and will need to respond promptly to any concerns.

Key responsibilities include:

  1. Day-to-Day Issue Management: Respond to and resolve facility-related issues in a timely manner.
  2. Relocation Coordination: Plan and coordinate the relocation process, including liaising with movers and managing the packing and unpacking of items.
  3. Office Moves: Assist in planning and executing office moves efficiently, minimizing downtime and ensuring employees can seamlessly transition to the new workspace.
  4. Archiving Requests and Locker Management: Handle archiving requests and ensure documents are securely stored and easily accessible when needed.
  5. Liaising with Security: Maintain communication with the security team and address security-related concerns.
  6. Daily Interactions: Engage in daily interactions with designated representatives to address any immediate concerns and ensure the smooth flow of operations.
  7. Monthly Performance Review Meetings: Present detailed reports on service delivery, supplier performance, and issue resolution.
  8. Supplier Management: Record Service Level Agreements (SLAs) with existing suppliers and redefine expectations regarding performance, response times, and issue resolution.
  9. Site Attendance and Potential Visits: Be physically present at the site during regular business hours and available to visit other locations if required.
  10. Virtual Support: Provide remote support to other locations as needed.

The estimated salary for this role is £35,000-£40,000 per annum, depending on experience. If you are a motivated and organized individual looking to take your career to the next level, we encourage you to apply.



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