Facilities Operations Specialist

1 month ago

London, Greater London, United Kingdom TikTok Full time
About the Role

We are seeking a highly skilled Facilities Operations Specialist to join our team at TikTok.

Job Description

This is a critical role within our organization, responsible for overseeing the day-to-day operations of our facilities management service providers across the region. The successful candidate will be expected to collaborate with key business partners, including Admin, Catering, Physical Security, EHS, IT Service Desk, IT Operations, and Crisis Management.

  • The Facilities Operations Specialist will be responsible for monitoring our workplace ticketing system, analyzing trends, and implementing improvements based on data insights.
  • They will act as the main escalation point with property management teams and landlords.
  • Review and analyze FM financial reports, including actuals vs. forecast.
  • Manage escalations with vendors and contractors to resolve issues promptly.
  • Ensure all requests are handled within department SLAs, maintaining high standards of customer service.

What We Are Looking For:

  • A minimum of extensive experience in facilities management, workplace services, property management, or office management within the UK/European context.
  • Strong technical knowledge of MEP systems, including HVAC, lighting controls, plumbing, and Building Management Systems (BMS).
  • Demonstrated expertise in budget management and financial forecasting.
  • Strong track record in managing vendor and contractor relationships effectively.
  • Strong attention to detail and a focus on delivering excellent customer service.
Key Responsibilities
  • Develop and enforce facilities policies and procedures in line with company standards.
  • Provide support to multiple Business Units, managing their requests and operational needs effectively.
  • Monitor and manage tasks and requests via the facilities ticketing system.

PREFERRED QUALIFICATIONS:

  • Proven experience in operational support for culinary and kitchen services.
Salary Information

The estimated annual salary for this role is between £45,000 - £60,000 depending on experience, making it an attractive opportunity for those looking to advance their careers in facilities management.

  • Facilities Operations Leader

    4 weeks ago

    London, Greater London, United Kingdom Pareto Facilities Management Full time

    Job Summary: Facilities Operations LeaderWe are currently seeking a Facilities Operations Leader to join our team at Pareto Facilities Management. This is a challenging and rewarding role that will involve managing a portfolio of accounts, delivering service excellence in M&E and TFM operating models, and leading by example to exceed client expectations.The...

  • Facilities Operations Specialist

    1 month ago

    London, Greater London, United Kingdom The Guinness Partnership Full time

    We are seeking a highly organized and detail-oriented Facilities Operations Specialist to join The Guinness Partnership at our London office. This is a permanent, full-time position with a salary range of £50,000 - £60,000 per annum.In this role, you will be responsible for ensuring the smooth operation of our office building, including reception duties,...

  • Facilities and Operations Specialist

    1 month ago

    London, Greater London, United Kingdom CBRE Full time

    About the RoleWe are seeking a highly skilled Facilities and Operations Specialist to manage contracts, ensuring seamless building operations and facilities management for our clients. This role involves daily management of the Engineering team, compliance with CBRE disciplinary processes, and effective communication with clients and senior management.

  • Facilities Operations Specialist

    1 week ago

    London, Greater London, United Kingdom oilandgas Full time

    Job Title: Facilities Operations SpecialistSalary: $60,000 - $80,000 per yearJob Summary:We are seeking an experienced Facilities Operations Specialist to join our team in London, Ontario. As a key member of our building automation department, you will be responsible for coordinating and managing facility projects from initiation to completion.Key...

  • Facilities Operations Coordinator

    6 hours ago

    London, Greater London, United Kingdom Airwaves Facilities Management Ltd Full time

    Job Summary:We are seeking a highly organized and detail-oriented Facilities Operations Coordinator to join our team at Airwaves Facilities Management Ltd. As a key member of our Hard Services Division, you will play a vital role in supporting the delivery of Reactive Repairs and Planned Maintenance projects.

  • Facilities Operations Specialist

    1 month ago

    London, Greater London, United Kingdom Eden Recruitment Ltd Full time

    Facilities Operations SpecialistWe are seeking a Facilities Operations Specialist to join our team at Eden Recruitment Ltd. This is an exciting opportunity to work in a fast-paced financial environment and contribute to the smooth functioning of our office.The successful candidate will play a crucial role in ensuring the office environment is clean, safe,...

  • Facilities Operations Specialist

    2 days ago

    London, Greater London, United Kingdom Allegis Global Solutions Full time

    About the RoleThis is an exciting opportunity for a skilled Facilities Operations Specialist to work with our team at Allegis Global Solutions in Leavesden, UK. As a key member of our facilities team, you will be responsible for delivering high-quality support services, managing maintenance activities, and ensuring compliance with all relevant...

  • Facilities Operations Specialist

    3 weeks ago

    London, Greater London, United Kingdom Roberts Webb Recruitment Full time

    Job OverviewWe are seeking a Facilities Operations Specialist to join our team at Roberts Webb Recruitment. This role will involve supporting the Estate Manager in managing day-to-day operational duties, including administration, health and safety, and compliance.About the RoleTitle: Facilities Operations SpecialistPosition: Permanent, Full timeLocation:...

  • Facilities Operations Specialist

    1 day ago

    London, Greater London, United Kingdom Crone Corkill Full time

    We're seeking a proactive and detail-oriented individual to support our Financial Services clients team in Central London on a temporary basis.This is an excellent short-term opportunity for someone looking to bring their skills to a fast-paced, finance-driven environment.As a Facilities Operations Specialist, you'll assist with daily operations and ensure...

  • Facilities Operations Coordinator

    4 days ago

    London, Greater London, United Kingdom Airwaves Facilities Management Ltd Full time

    Job Title: Facilities Operations CoordinatorWe are seeking a highly skilled Facilities Operations Coordinator to join our team at Airwaves Facilities Management Ltd. As a key member of our Hard Services Division, you will play a critical role in ensuring the smooth delivery of reactive repairs and planned maintenance services to our clients.Main...

  • Facilities Operations Specialist

    1 week ago

    London, Greater London, United Kingdom Gleeson Recruitment Group Full time

    Job Title: Facilities Operations SpecialistLocation: A 200-acre attractively landscaped environment with site-based Estate Management, Grounds Maintenance Team, and 24/7 Security.Your Role as Facilities Operations Specialist:You will report into the Estate Manager and be responsible for the day-to-day operational activities in line with health and safety,...

  • Facilities Operations Specialist

    4 weeks ago

    London, Greater London, United Kingdom Home Group Limited Full time

    About the RoleWe are seeking a skilled Facilities Operations Specialist to join our Workspace team at One Strawberry Lane in Newcastle upon Tyne. As a key member of our facilities management team, you will play a crucial role in ensuring the smooth operation of our workspace facilities and equipment.Your primary responsibility will be to coordinate...

  • Facilities Operations Specialist

    2 days ago

    London, Greater London, United Kingdom Spencer Marshall Full time

    Job DescriptionWe are seeking an experienced Facilities Operations Specialist to join our team at Spencer Marshall. This is a fantastic opportunity for someone who is passionate about delivering high-quality facilities management services and has excellent communication skills.The successful candidate will be responsible for supporting the HQ Facilities...

  • Facilities Operations Specialist

    1 month ago

    London, Greater London, United Kingdom Pioneer Selection Ltd Full time

    Pioneer Selection Ltd is an exciting place to workWe have a fantastic opportunity for a skilled Facilities Operations Specialist to join our team at our Norfolk site. In this role, you will be responsible for maintaining the health and safety standards within the facility.About You:You hold a relevant engineering qualification and have experience working in...

  • Facilities Operations Specialist

    1 month ago

    London, Greater London, United Kingdom Elite Employee Ltd Full time

    Job OverviewThe Facilities Operations Specialist will be responsible for ensuring the smooth operation of our facilities, including undertaking reception duties and general laboring tasks to support daily activities. This role involves assisting in maintaining Health and Safety risk assessments on buildings and equipment, as well as carrying out maintenance...

  • Facilities Repair Specialist

    6 days ago

    London, Greater London, United Kingdom VINCI Facilities Full time

    **About Us:**VINCI Facilities is a leading provider of Facilities Management and Building Solutions. We deliver cost-effective and sustainable solutions to customers in the public and private sectors, using our expertise in the built environment to create great places to live and work.We are committed to fairness, inclusion, and respect at VINCI Facilities,...

  • Facilities Operations Specialist

    5 hours ago

    London, Greater London, United Kingdom CBRE Local UK Full time

    **Job Title:** Facilities Operations SpecialistAbout CBRE Local UK:CBRE Local UK is a leading global provider of integrated facilities and corporate real estate management services. We are seeking an experienced Facilities Operations Specialist to join our team.Salary:** £35,000 - £40,000 per annumJob Description:The successful candidate will be...

  • Facilities Operations Specialist

    1 month ago

    London, Greater London, United Kingdom Hewett Recruitment Full time

    Job Title: Facilities Operations SpecialistAbout the Role:We are seeking a dedicated individual to join our Estates team as a Facilities Operations Specialist. This is an exciting opportunity to work in a vibrant school environment, ensuring the safety, upkeep, and functionality of our facilities.Duties and Responsibilities:Set up for school events, such as...

  • Facilities Operations Specialist

    4 days ago

    London, Greater London, United Kingdom Calibre Search Full time

    About the RoleThis is a fantastic opportunity for a Facilities Operations Specialist to join our team in Kings Lynn, UK. You will be responsible for performing a range of maintenance tasks, including building repairs, plumbing and drainage, and painting and decorating.You will work on a mix of planned preventative maintenance (PPM) and reactive building...

  • Facilities Operations Specialist

    1 day ago

    London, Greater London, United Kingdom Arup CWS Full time

    About Arup CWSWe are dedicated to sustainable development and work globally. At Arup CWS, you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning.Our purpose, shared values and collaborative approach has set us apart for over 75 years. Our...